Therapy Support Specialist

H2 Health•Charlottesville, VA

5d•Onsite

About The Position

H2 Health is hiring a full-time Therapy Support Specialist for its outpatient team in Charlottesville, Virginia. The role supports a collaborative physical therapy and occupational therapy clinic and helps patients throughout their visit, from scheduling and check-in to preparing for therapy and assisting with non-skilled activities directed by a licensed therapist. This is a non-skilled support role and does not involve independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Comfortable using computers and learning healthcare systems.
Organized, dependable, and team-oriented.

Nice To Haves

Healthcare or medical office experience is a plus, but not required.
Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

Create a welcoming, positive experience for patients.
Support patient scheduling, intake, and front-office needs.
Assist with EMR tasks, referrals, and patient records.
Prepare patients and treatment areas for therapy.
Assist with exercises and functional activities as directed by a licensed therapist.
Keep therapy equipment and clinic spaces clean, safe, and ready.
Work closely with physical therapists, occupational therapists, and clinic team members.
Help the team stay organized so clinicians can focus on patient care.