Therapy Support Specialist

H2 Health•Live Oak, FL

7d•Onsite

About The Position

H2 Health is seeking a Therapy Support Specialist for its outpatient clinic in Live Oak, Florida. This non-skilled support role helps provide a welcoming patient experience and keeps the clinic operating smoothly in a collaborative physical therapy and occupational therapy environment. The position supports patients from scheduling and check-in through preparation for therapy, and assists with non-skilled activities as directed by a licensed therapist. It does not involve independently evaluating patients, developing treatment plans, or providing services requiring professional therapy licensure. The role also supports front-office operations, electronic medical records, referrals, and patient records; prepares patients and treatment areas; and keeps clinic spaces and equipment clean, safe, and ready. The specialist works closely with therapists and other clinic team members so clinicians can focus on patient care. H2 Health describes its culture as supportive and clinician-led and offers opportunities to grow in healthcare administration and operations.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Comfortable using computers and learning healthcare systems.
Organized, dependable, and team-oriented.

Nice To Haves

Healthcare or medical office experience is a plus, but not required.
Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

Create a welcoming, positive experience for patients.
Support patient scheduling, intake, and front-office needs.
Assist with EMR tasks, referrals, and patient records.
Prepare patients and treatment areas for therapy.
Assist with exercises and functional activities as directed by a licensed therapist.
Keep therapy equipment and clinic spaces clean, safe, and ready.
Work closely with physical therapists, occupational therapists, and clinic team members.
Help the team stay organized so clinicians can focus on patient care.