Therapy Support Specialist

H2 Health•Live Oak, FL

5d•Onsite

About The Position

The Therapy Support Specialist supports the day-to-day operations of an outpatient physical and occupational therapy clinic in Live Oak, Florida. The role helps provide a welcoming patient experience and supports patients throughout their visit, from scheduling and check-in through therapy preparation and non-skilled activities directed by a licensed therapist. This is a non-skilled support role and does not include independently evaluating patients, developing treatment plans, or providing services that require professional therapy licensure. The specialist works with physical therapists, occupational therapists, and other clinic team members to keep patient-facing and operational tasks organized so clinicians can focus on patient care. Healthcare or medical office experience is helpful but not required; recent graduates and candidates seeking to develop healthcare experience are welcome to apply.

Requirements

High school diploma or equivalent.
Strong customer service and communication skills.
Comfortable using computers and learning healthcare systems.
Organized, dependable, and team-oriented.

Nice To Haves

Healthcare or medical office experience is a plus, but not required.
Recent graduates and candidates looking to grow their healthcare experience are welcome to apply.

Responsibilities

Create a welcoming, positive experience for patients.
Support patient scheduling, intake, and front-office needs.
Assist with EMR tasks, referrals, and patient records.
Prepare patients and treatment areas for therapy.
Assist with exercises and functional activities as directed by a licensed therapist.
Keep therapy equipment and clinic spaces clean, safe, and ready.
Work closely with physical therapists, occupational therapists, and clinic team members.
Help the team stay organized so clinicians can focus on patient care.