Therapy Services Specialist (Bilingual Spanish)

Elevance Health•Tampa, FL

2d•Remote

About The Position

The Therapy Services Specialist (Bilingual Spanish) is responsible for working under the guidance of an occupational therapist and collaborating with the managed care organization to support persons aging in place receiving home or community-based services. This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing flexibility and autonomy. The specialist performs telephonic and/or virtual assessments to identify participant needs, provides recommendations to the MCO for supportive services, and obtains participant history to inform comprehensive assessments. They also educate participants and MCO representatives on options for home modifications, DME, assistive technology, or other adaptive equipment, and assist the clinical team with equipment and service recommendations. Collaboration with the support team to report observations and outcomes, and documentation of all member encounters are key responsibilities.

Requirements

Requires graduate of a college level program in physical therapy, occupational therapy, or an accredited two-year program for a Physical Therapist Assistant or Occupational Therapist Assistant and minimum of 2 years’ experience in social service or health care field; or any combination of education and experience, which would provide an equivalent background.
Current active, valid and unrestricted license or certification as a physical therapist assistant or occupational therapist assistant in applicable state required.
Certification and/or licensure appropriate to field of specialty as required.
Bilingual Spanish Required.

Responsibilities

Performs telephonic and/or virtual assessments to identify participants needs.
Provides recommendations to MCO for type and hours of supportive services required.
Obtain objective assessments for program participation to determine the appropriate level of support and services required.
Obtain participant history to inform the comprehensive assessment.
Complete assessments annually or more frequently as needed in accordance with applicable program requirements and participants needs.
Educate program participants and MCO representative on options for home modifications, DME, assistive technology, or other adaptive equipment.
Assists clinical team with the recommendations for equipment and services as needed.
Collaborate with the support team to report observations and outcomes.
Document all member encounters per documentation standards.