Therapy Development Specialist, Pelvic Health - New England

Medtronic • Boston, MA

5d • $125,000 - $125,000 • Remote

About The Position

Medtronic's Neuroscience portfolio is dedicated to improving the lives of people with neurological disorders, spine conditions, and chronic pain. The Pelvic Health division provides therapies for overactive bladder, urinary retention, and fecal incontinence. This role is crucial for the successful introduction and adoption of new overactive bladder (OAB) therapies, requiring the candidate to provide in-depth technical support and guidance to healthcare professional (HCP) teams. The ideal candidate will be motivated to partner with HCPs, expand patient access to new therapies, and possess a strong background in medical device technology, product and procedure expertise, and therapy development experience. This is a remote position requiring the candidate to reside within the New England territory and travel over 50% within the assigned district and potentially outside of it. A valid driver's license is essential.

Requirements

• High School Diploma (or equivalent) AND 8+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• OR Associate’s Degree AND 6+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• OR Bachelor’s Degree AND 4+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
• Valid driver's license

Nice To Haves

• Advanced degree or certification in a relevant field
• Experience with product launch and market introduction of medical devices
• Proven track record of successful physician training and/or case coverage
• Strong understanding of surgical procedures and medical device technology
• Confidence to provide physician constructive feedback to improve performance
• Excellent communication and presentation skills
• Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption
• Ability to manage change in a way that reduces the concern experienced by others
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

• Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts.
• Set a strong foundation for customer and procedural independence and program growth.
• Guide medical professionals to safely and effectively use new therapies, including implant and technologies that enable procedure success.
• Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies.
• Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution.
• Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges.
• Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption.
• Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch.
• Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts.
• Develop and execute therapy development plans for each target account to support sustained adoption.
• Build and maintain strong relationships with HCP and staff at supported sites.
• Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products.
• Provide on-site technical support during initial procedures to ensure the proper use.
• Assist physicians and clinical staff with technical guidance and troubleshooting during procedures.
• Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office.
• Stay up to date on latest clinical publications.
• Attend at least 1 physician training – potentially supports cadaver portion of that training.
• Share new support materials (e.g. case publications, case libraries, etc.) with HCPs.
• Share insights and best practices with internal teams.
• Stay updated on the latest advancements in relevant technology and surgical techniques.
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge.
• Contribute to the continuous improvement of training programs and technical support processes.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: High school or GED