Therapy Development Specialist, Pelvic Health - New England

Medtronic•Boston, MA

6d•$125,000 - $125,000•Remote

About The Position

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. This is a remote position, but the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role. Medtronic Pelvic Health provides therapies that treat patients suffering from overactive bladder, non-obstructive urinary retention and fecal incontinence with our sacral neuromodulation (SNM) systems InterStim X™️ and InterStim™️ Micro; and our percutaneous tibial neuromodulation (PTNM) system NURO™️. Our goal is to expand access to our therapies, and introduce new therapies, so we can potentially help millions of people get their lives back. As a Pelvic Health Therapy Development Specialist, you will play a critical role in the successful introduction and adoption of new OAB (overactive bladder) therapies. You will provide in-depth technical support and guidance to help HCP teams build confidence, capability and belief in our innovative new therapies. The ideal candidate will be energized by the opportunity to partner with HCPs to offer new therapies and motivated to expand access for patients. You will possess a strong background in medical device technology, possess product and procedure expertise, therapy development experience, a strong track record of agility and adaptability to learn, and the ability to manage and collaborate with complex stakeholders and build effective working relationships. This role will require 50+% travel within the assigned district and potentially outside of the district as business needs dictate.

Requirements

High School Diploma (or equivalent) AND 8+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
OR Associate’s Degree AND 6+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
OR Bachelor’s Degree AND 4+ years relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
Reside within the territory
Valid driver's license

Nice To Haves

Advanced degree or certification in a relevant field
Experience with product launch and market introduction of medical devices
Proven track record of successful physician training and/or case coverage
Strong understanding of surgical procedures and medical device technology
Confidence to provide physician constructive feedback to improve performance
Excellent communication and presentation skills
Ability to work independently and collaborate with cross-functional partners to assess and address barriers to full adoption
Ability to manage change in a way that reduces the concern experienced by others
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Own the customer implementation process and procedural success metrics to drive adoption of new Pelvic Health therapies within targeted accounts. Set a strong foundation for customer and procedural independence and program growth
Guide medical professionals to safely and effectively use new therapies including, but not limited to, implant and technologies that enable procedure success. Provide education and technical support to HCPs to enhance their understanding, usage, and long-term adoption of new therapies
Identify implementation and broader adoption challenges and determine the most appropriate avenue for resolution
Conduct reviews with HCP teams to provide metrics on implementation status, discuss successes and address any challenges. Gather and analyze feedback from physicians and clinician teams to identify areas for improvement, optimization, and long-term adoption
Collaborate with cross-functional teams, including marketing, sales, and product development, to ensure a successful product launch
Partner with District Manager, Marketing, Medical Education and Field Market Development to identify current and future needs related to procedure market development at targeted accounts
Develop and execute therapy development plans for each target account to support sustained adoption
Build and maintain strong relationships with HCP and staff at supported sites
Act as a liaison between the company and healthcare provider teams to address any concerns or questions related to new products
Provide on-site technical support during initial procedures to ensure the proper use
Assist physicians and clinical staff with technical guidance and troubleshooting during procedures
Ensure compliance with all safety protocols and guidelines during product usage in the OR/ASC/Office
Stay up to date on latest clinical publications
Attend at least 1 physician training – potentially supports cadaver portion of that training
In accordance with applicable Medtronic policies and procedures, share new support materials (e.g. case publications, case libraries, etc.) with HCPs
Share insights and best practices with internal teams
Stay updated on the latest advancements in relevant technology and surgical techniques
Participate in ongoing training and professional development opportunities to enhance skills and knowledge
Contribute to the continuous improvement of training programs and technical support processes

Benefits

Health, Dental and vision insurance
Health Savings Account
Healthcare Flexible Spending Account
Life insurance
Long-term disability leave
Dependent daycare spending account
Tuition assistance/reimbursement
Simple Steps (global well-being program)
Incentive plans
401(k) plan plus employer contribution and match
Short-term disability
Paid time off
Paid holidays
Employee Stock Purchase Plan
Employee Assistance Program
Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)