Therapy Development Representative - New Haven, CT

Inspire therapy•New Haven, CT

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to grow awareness and adoption of its FDA-approved medical device for people with obstructive sleep apnea who cannot tolerate or consistently benefit from CPAP. The role focuses on developing referral sources, increasing patient identification and conversion to therapy, and supporting territory pipeline growth. It reports to the Regional Manager and collaborates with Territory Managers. The position is based in the New Haven, Connecticut area and requires travel within the territory or region, including overnight travel as needed. The representative educates healthcare providers and supports community education and awareness initiatives. The role also provides clinical coverage as needed, develops knowledge of implant and patient-care pathways, communicates clinical and outcomes data, and complies with quality-system and field-reporting requirements. At the discretion of the Area Vice President and Regional Manager, the representative may complete training for therapy activation and implant procedures.

Requirements

Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical-device sales experience; alternatively, at least 4 years of sales experience in those industries without a bachelor’s degree, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
Ability to travel within the territory or region, including overnight travel, as needed.
Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
Ability to perform role-related physical activities, including lifting and moving materials or equipment weighing up to 40 pounds and routine standing, sitting, bending, and reaching, with or without reasonable accommodation.

Nice To Haves

Referral-development or market-development experience.
Territory-support or account-management experience.
Clinical experience supporting healthcare providers.
Excellent communication, negotiation, and relationship-building skills.
Demonstrated presentation skills.
Business acumen.
Proficiency in Microsoft Office Suite and CRM tools.
Willingness to relocate for advancement opportunities.

Responsibilities

Plan and execute weekly customer-targeting sequences.
Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with obstructive sleep apnea to build confidence in the therapy.
Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
Support monthly community education programs and awareness events.
Partner with Territory Managers to expand physician engagement and practice growth opportunities, including local peer-to-peer events.
Assess the market to identify growth opportunities and referral gaps.
Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
Communicate weekly with aligned Territory Managers.
Log customer engagements and create new physician profiles in the CRM.
Move customers from awareness to advocacy of the therapy.
Provide clinical coverage as needed, secondary to referral-development responsibilities.
Develop understanding of implant procedures, patient pathways, and therapy delivery processes.
Maintain compliance with quality-system requirements and field-reporting obligations.
Understand and communicate clinical and outcomes data to the referral community.
Complete training requirements for therapy activation and implant procedures if directed by the Area Vice President and Regional Manager.
Travel to hospitals, clinics, and customer sites as needed.