Therapy Development Representative - New Haven, CT

Inspire Medical Systems Inc.•New Haven, CT

About The Position

Inspire Medical Systems is hiring a Therapy Development Representative to increase awareness of its FDA-approved obstructive sleep apnea therapy and grow the patient pipeline and conversion to therapy in the New Haven, Connecticut area. The role educates healthcare providers who treat or manage patients with OSA, including primary care, internal medicine, and cardiology providers, and supports referral-channel development and community education. The representative reports to the Regional Manager and collaborates with Territory Managers on pipeline growth, physician engagement, and business initiatives. The position also includes clinical and operational exposure, such as providing clinical coverage as needed, learning implant and patient-care pathways, communicating clinical and outcomes data, and maintaining quality-system and field-reporting compliance. Training for therapy activation and implant procedures may be assigned at the discretion of the Area Vice President and Regional Manager. The position requires travel within the territory or region, including overnight travel as needed. A valid driver’s license, proof of insurance, and/or reliable transportation are required to travel to hospitals, clinics, and customer sites. The role involves lifting and moving materials or equipment weighing up to 40 pounds, as well as routine standing, sitting, bending, and reaching, with or without reasonable accommodation. The anticipated salary is $105,000.

Requirements

  • Bachelor’s degree and at least 2 years of pharmaceutical, healthcare, or medical-device sales experience.
  • In lieu of a bachelor’s degree, at least 4 years of sales experience in the pharmaceutical, healthcare, or medical-device industry, or 2 years of experience working directly with Inspire Medical Systems therapy in a clinical setting.
  • Ability to travel within the territory or region, including overnight travel, as needed.
  • Valid driver’s license, proof of insurance, and/or reliable transportation to travel to hospitals, clinics, and customer sites.
  • Ability to lift and move materials or equipment weighing up to 40 pounds and perform routine physical activities such as standing, sitting, bending, and reaching, with or without reasonable accommodation.

Nice To Haves

  • Referral-development or market-development experience.
  • Territory-support or account-management experience.
  • Clinical experience supporting healthcare providers.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated presentation skills.
  • Business acumen.
  • Proficiency in Microsoft Office Suite and CRM tools.
  • Demonstrated willingness to relocate for advancement opportunities.

Responsibilities

  • Plan and execute a weekly customer-targeting sequence.
  • Educate primary care, internal medicine, cardiology, and other providers who treat or manage patients with OSA to build customer confidence.
  • Execute referral-channel growth initiatives to increase patient identification and therapy adoption.
  • Support monthly community education programs and awareness events.
  • Partner with Territory Managers to deepen physician engagement and identify practice-growth opportunities, including local peer-to-peer events.
  • Assess the market to identify growth opportunities and referral gaps.
  • Support Territory Managers in growing territory pipeline and increasing pipeline conversion.
  • Communicate weekly with the aligned Territory Manager.
  • Log customer engagements and create new physician profiles in the CRM.
  • Transition customers from unaware to advocacy belief.
  • Provide clinical coverage as needed, secondary to referral-development responsibilities.
  • Develop an understanding of implant procedures, patient pathways, and therapy delivery processes.
  • Maintain compliance with quality-system requirements and field-reporting obligations.
  • Understand and communicate clinical and outcomes data to the referral community.
  • Complete training requirements for therapy activation and implant procedures if assigned by the Area Vice President and Regional Manager.

Benefits

  • Multiple health insurance plan options.
  • Employer contributions to a Health Savings Account.
  • Dental, vision, life, and disability benefits.
  • 401(k) plan with employer match.
  • Identity protection.
  • Flexible time off.
  • Tuition reimbursement.
  • Employee Assistance Program.
  • Equity awards and Employee Stock Purchase Program participation.
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