Therapy Coordinator - Big Spring, TX

Lympha Press • Big Spring, TX

3d • $135 - $185 • Onsite

About The Position

The Therapy Coordinator is a part-time, field-based role serving patients in a designated geographic territory. The position performs in-home device deliveries, trials, product demonstrations, and patient education for Lympha Press compression devices. The coordinator takes patient measurements, helps ensure proper device fit and comfort, explains device use and therapy protocols, and communicates relevant financial and rental information to patients and caregivers.

The role requires extensive travel to patient homes and healthcare settings, professional use of company communication, scheduling, documentation, and handheld technology, and collaboration with internal teams to support order completion, patient access, and satisfaction. Pay is per completed visit: $135 for visits 1–9, $160 for visits 10–18, and $185 for visits 19 and above. Medical Advantage Plan visits receive an additional $50 per completed visit, and mileage is reimbursed at $0.25 per mile.

Requirements

• High school diploma or GED.
• At least six months of related healthcare experience.
• Strong written and verbal communication skills.
• Effective organizational, time-management, and multitasking abilities.
• Knowledge of technology, including scheduling, travel, and documentation applications.
• Ability to work independently, stay self-motivated and self-disciplined, and meet role expectations.
• Flexibility to travel to patient homes or healthcare settings for appointments.
• Ability to quickly learn and effectively use company-specific software and handheld technology tools.
• Ability to lift and carry up to 60 pounds.
• Ability to sit, stand, bend, kneel, and reach as required for patient care.
• Ability to read printed materials and computer screens.
• Hearing and speech sufficient to communicate in person and over the phone.
• Manual dexterity to perform job functions and stamina to frequently sit for extended periods.

Nice To Haves

• Professional certification or license.
• Previous medical device industry experience.

Responsibilities

• Complete Medicare Advantage trials, explaining the benefits of advanced model pumps, trialing both 51 and 52 devices, and reviewing out-of-pocket differences.
• Schedule and perform product demonstrations, take patient measurements, and provide instructions for proper use of Lympha Press compression devices.
• Ensure patients are properly sized for correct device fit and comfort.
• Educate patients on compression therapy devices, garment application, prescribed protocols, and initiating therapy sessions.
• Explain patient rental agreements and financial responsibility, and provide verbal instructions to patients and caregivers based on individual needs.
• Respond professionally to patient questions and concerns about devices or required documentation.
• Confirm appointments in advance, explain expectations for in-home visits, and organize equipment and supplies for patient education.
• Collaborate with internal operations teams on order completion and documentation.
• Identify, escalate, and communicate patient needs or concerns to the patient relations team for same-day follow-up whenever possible.
• Use company translation resources or partners to eliminate language barriers when applicable.
• Perform duties in compliance with federal, state, accreditation, and insurance regulations, including HIPAA, non-disclosure, and non-solicitation requirements.
• Travel extensively within the assigned territory to service patients and conduct in-home visits.
• Work professionally and collaboratively with company employees, managers, and departments.
• Perform job functions in alignment with the Company Mission, Vision, and Goal Statements.

Benefits

• Flexible schedule.
• Mileage reimbursement at $0.25 per mile.
• Per-visit compensation increases with completed visits, with an additional $50 for each completed Medical Advantage Plan visit.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED