Therapist Crisis Intervention Program Coordinator

Outreach•Warrenville, IL

16h•Hybrid

About The Position

Outreach is a Christian community service organization providing counseling, case management, youth development, older adult service, and community development. For 50 years, Outreach has changed the lives of thousands of individuals, children, youth, and families in DuPage County, IL, and we are seeking to hire a diverse staff of highly competent professional employees to pursue Outreach’s mission to restore hope and provide opportunities for people to become all that God intends them to be. Outreach is hiring a Full-time Therapist Crisis Intervention Program Coordinator at Outreach Counseling Center- Warrenville to provide both direct clinical services and program coordination for the CCBYS program, supporting youth and families in crisis through therapy, care coordination, and collaboration with community partners.

Requirements

Master’s degree in Counseling, Social Work, Marriage and Family Therapy, or a related behavioral health field is required.
A minimum of two years of experience providing services to youth and families, including experience with systemic or family-based interventions, is required.
Demonstrated ability to navigate and collaborate within educational, legal, and mental health systems is required.
Strong organizational, documentation, and care coordination skills are essential.
Experience with electronic health record (EHR) systems is required.
Demonstrated adherence to HIPAA and professional ethical standards is expected.
Ability to effectively serve low-income and culturally diverse populations with sensitivity and responsiveness is required.
A valid Illinois driver’s license, current insurance, reliable vehicle, and satisfactory driving record are required.
Must reside within 30 minutes of Wheaton to respond to crisis situations.
A commitment to Outreach's Statement of Mission & Faith.

Nice To Haves

License-eligible candidates are preferred.
Spanish-language proficiency is preferred.

Responsibilities

Maintain a half-time clinical caseload, providing individual, youth, and family therapy, including assessment, treatment planning, and termination.
Deliver high-quality, timely crisis intervention services to youth and families in alignment with CCBYS program standards.
Ensure accurate, timely, and compliant documentation of all clinical services in accordance with HIPAA, agency policies, and payer requirements.
Coordinate and maintain all CCBYS case records and monthly statistical reports, ensuring audit readiness and data integrity.
Facilitate care coordination for CCBYS clients, including referrals, alternative placements, and collaboration with collateral contacts (e.g., DCFS, courts, schools).
Participate in on-call crisis response rotation and support immediate intervention needs as required.
Build and maintain strong partnerships with community stakeholders, including schools, law enforcement, probation, and local service providers.
Provide consultation and psychoeducation to community groups and partner organizations as requested.
Support staff in utilizing EHR systems and CCBYS-specific platforms (e.g., GOALS, CaseWorks).
Participate in clinical supervision, staff meetings, and ongoing professional development opportunities.
Meet established productivity standards for both clinical services and CCBYS program requirements.
Contribute to program development, quality improvement efforts, and represent the organization at community events and initiatives.

Benefits

Paid vacation, agency holidays, sick days, and wellness days.
Health, Dental, and Vision Insurance.
Life insurance, short-term, and long-term disability insurance.
403(b) retirement plan.
Employee Assistance Program and Employee Discount.
Mission-driven environment that fosters personal development.
Clinical supervision and monthly clinical trainings.
Dedicated support for billing.
Opportunities to accept clients with self-pay, commercial insurance, and managed care like Medicaid and Medicare.
Opportunities for community engagement and provision of mental health workshops.
Opportunities to grow, refine clinical skills, and take on additional responsibilities and leadership.
Eligibility for hybrid work model or flexible scheduling.