Therapeutic Support Specialist

MyPath•Oconomowoc, WI

About The Position

Genesee Lake School, a MyPath Company, provides residential, educational, and community-based services for children and young adults with emotional, behavioral, and developmental challenges. The Therapeutic Support Specialist supports the organization’s mission to promote growth, independence, and quality of life for the individuals it serves. The role develops individualized behavior support strategies, conducts assessments, provides hands-on staff training and modeling, and collaborates with multidisciplinary teams to shape therapeutic interventions and support student success. The position includes creating behavior and crisis plans, reviewing behavioral data and incidents, coaching staff in behavioral practices, supporting treatment planning, and maintaining accurate documentation and compliance. The role may involve working with residents in varied settings, including community outings.

Requirements

  • Bachelor’s degree in Behavioral Science, Education, or a related human service field; alternatively, an associate degree or high school diploma with at least 5 years of relevant experience.
  • At least 2 years of experience working with individuals with intellectual/developmental disabilities and behavioral support needs.
  • Must be at least 21 years old.
  • Ability to maintain a calm and effective demeanor in emergency and stressful situations.
  • Strong written and verbal communication and problem-solving skills.
  • Ability to work independently and as part of a team to deliver high-quality care.
  • Collaborative, flexible, and mission-driven mindset.
  • Must be able to meet physical requirements, including lifting and performing approved intervention techniques.
  • Willingness to work with residents in a variety of settings, including community outings.

Nice To Haves

  • Experience with autism, behavior plan development, and data collection.
  • Formal training in applied behavioral principles.
  • Experience delivering staff education or coaching.

Responsibilities

  • Create and implement behavior support, intervention, and crisis plans for students with moderate to significant behavioral needs.
  • Conduct behavioral assessments to inform individualized therapeutic support plans.
  • Analyze behavioral data to identify patterns, trends, and support needs.
  • Review physical interventions and critical incidents daily for the assigned caseload.
  • Participate in and/or lead post-incident debriefings with staff and students.
  • Attend psychiatric appointments or reviews as needed to support students.
  • Provide hands-on behavioral and therapeutic training to staff, including de-escalation and behavior management techniques.
  • Model appropriate behavioral intervention strategies in real-time situations.
  • Give constructive feedback to strengthen staff skills, confidence, and consistency.
  • Collaborate with multidisciplinary teams to implement trauma-informed practices and positive behavior supports.
  • Participate in treatment team meetings, Collaborative Team Meetings, and program-level discussions.
  • Maintain accurate service notes and behavior documentation.
  • Establish behavior support documentation standards and train staff on expectations.
  • Ensure compliance with agency policies, treatment plans, safety procedures, and confidentiality requirements.
  • Protect student rights and report suspected abuse in accordance with agency protocols.

Benefits

  • 401(k) retirement plan
  • MyPath Financial Wellness Resources
  • Employee Stock Ownership Plan (ESOP)
  • On-demand access to earned wages
  • Student Loan Pay Down Assistance
  • Tuition Reimbursement
  • Medical, prescription, dental, and vision plans
  • Flexible Spending Accounts (FSA)
  • Life and disability insurance
  • Voluntary life insurance options
  • Accident, critical illness, and hospital indemnity insurance
  • My Voyage Wellness Program
  • Paid Time Off (PTO) accrual
  • Employee Assistance Program (EAP)
  • Childcare Search Assistance
  • Employee Discount Program via PerkSpot
  • Pet insurance discount
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