Therapeutic Riding Manager

Helen Woodward Animal Center•Rancho Santa Fe, CA

17d•Onsite

About The Position

The Therapeutic Riding Manager is responsible for overseeing all aspects of a comprehensive Therapeutic Riding program, ensuring safety and quality. This includes managing department personnel (recruiting, hiring, training, evaluating), maintaining a client base, adhering to budget guidelines, and overseeing the volunteer program. The manager will also be responsible for client relations, record keeping, developing program standards, and managing the care and suitability of horses within the program. The role involves staying updated on industry trends and regulations, participating in fundraising efforts, completing departmental reports, enforcing policies, and representing the organization professionally. This is a full-time position that requires working weekends.

Requirements

PATH certified instructor.
Two years work experience at a Therapeutic Riding facility.
Possess a strong horse background with knowledge in both western and English disciplines.
A strong riding background.
Ability to train horses at a basic level.
Demonstrate ability to work effectively with others (including co-workers, customers, and others) by sharing ideas in a constructive and positive manner; listening to and objectively considering ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues; and addressing problems and issues constructively to find mutually acceptable and practical business solutions.
Demonstrate regular and consistent attendance and punctuality.
Possess a valid Driver's License (for occasional driving duties).
Complete a Driver Information Form and provide a recent DMV driving record report to be kept on file.
Provide proof of insurance.

Nice To Haves

Two years management experience.
Working knowledge of all PATH standards and procedures.
Barn management experience.
Horse show experience.

Responsibilities

Manage every aspect of a well-rounded Therapeutic Riding program, ensuring safety and quality in all facets of the program.
Manage recruiting, hiring, motivating, training and evaluating department personnel.
Recruit and maintain adequate client base.
Run a business-minded program while following budget guidelines, setting attainable goals and overseeing purchasing to stay on budget.
Oversee efficient and safe volunteer program.
Maintain positive relations with clients and/or parents.
Ensure completion of organized and updated client records and evaluations.
Oversee the development and implementation of standards, procedures, and guidelines for lessons and follow-up.
Manage intake of horses and maintain a high level of care for the horses, including updated medical records.
Evaluate the suitableness of horses for the program.
Recruit/evaluate potential new horses for the program.
Find homes for horses who are retiring from the program.
Keep abreast of new therapeutic riding ideas and concepts, disabled service laws and guidelines.
Mentor instructors with new information.
Be available for donor or corporate presentations as requested from Development department.
Work with Development in creating donor lists and providing information.
Solicit and secure sponsorships for annual horse show, and some scholarships as needed.
Ensure completion of all departmental reports (budget, strategic reports, Board Reports), communications, and meetings.
Enforce Center policies and procedures with staff.
Regularly update supervisor on current significant issues.
Participate in Center activities as needed or required.
Follow safety and sanitation policies throughout facility in order to maintain HWAC standards of excellence.
Maintain compliance with HWAC policies and procedures.
Participate in Center activities and events as required.
Complete other assignments as required.
Represent HWAC standards of professionalism.