Full Time Edgewood After School Program Manager

Trellis Services•Edgewood, MD

2d•$43,888 - $44,000•Onsite

About The Position

Trellis Services is hiring a Therapeutic Integration (TI) Program Manager responsible for ensuring effective and safe treatment plan implementation for clients diagnosed with autism between the ages of 9-21 years old and managing staff and scheduling in our Edgewood Program site. The role involves working under the supervision of a Clinical Support Specialist and requires a Bachelor's degree. The Program Manager will be responsible for client and staff scheduling, maintaining client files, creating and updating treatment plans, managing staff call-outs and attendance, and coordinating client transportation. Additionally, the role requires training new staff, attending meetings, and acting as a fill-in staff member when needed. The position also requires availability by phone/email during indirect hours and adherence to all mandatory training.

Requirements

Bachelors degree required.
Must be able to speak and read English.
The ability to read and interpret documents related to Maryland State Curriculum, accounting, policy and procedure manual(s), safety rules, operating and maintenance instructions.
The ability to write routine reports, letters and emails as well as general correspondence.
Have the ability to speak effectively with special needs children and in describing general work needs and to speak effectively in interpersonal situations.
Knowledge of Microsoft Windows programs including, but not limited to Word and Excel.
Knowledge of Trellis Services web-based systems/programs.
Must have the ability to work independently.
To use initiative in taking the first steps or act without being urged to complete projects and/or work.
Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
Planning/organizing—the individual is detail oriented, prioritizes and plans work activities and uses time efficiently.
Multi-tasking – the individual is able to work on multiple projects at one time.
Quality control—the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.
To have the ability and flexibility to work effectively in an organization environment that is rapidly growing and changing.
Must attend all mandatory training(s).
Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.

Responsibilities

Complete all intakes and tours in a timely and effective manner.
Schedule clients and staff on a daily basis.
Maintain annual client/staff calendar.
Ensure each clients file is up to date with accurate information (phone numbers, allergies, medications, etc.).
Create and update client treatment plans in accordance with due dates (30-day plan, annually, AOP).
Be point of contact for all call-outs and staff management issues.
Manage and approve all aspects regarding daily attendance.
Report any need for disciplinary action OR behavioral incidents with the Clinical Support Specialist.
Manage maintenance of Trellis vehicle, if applicable.
Train new staff members on TI policy and procedures.
Coordinate and communicate all issues regarding client transportation (including schools).
Must be available by phone/email during indirect hours.
Refer any request for additional staff to Clinical Support Specialist.
Ensure group leaders are prepared and curriculum is implemented.
Attend monthly program manager meetings with Clinical Support Specialist.
Act as a staff fill-in in the event the program is short staffed.