Theatrical Technical Director

City of Lakeland, Civil Service•Employment Services, FL

9d•Onsite

About The Position

The Theatrical Technical Director leads, manages, plans, coordinates, and executes technical production services for the RP Funding Center. The role leads the Tech/Production Department and serves as the Center’s primary technical resource for concerts, touring productions, theatre, sports, conventions, meetings, graduations, corporate and community events, and other facility activities. It combines hands-on technical leadership with management of departmental personnel, equipment, systems, budgets, vendors, contractors, and production services. The position works with clients, promoters, touring production personnel, event planners, vendors, contractors, City departments, and venue staff to prepare and safely execute events in accordance with client and production requirements. It uses independent judgment to determine event technical requirements, staffing, equipment, outside services, and other resources. The role also participates in the Center’s management team and develops and maintains the Tech/Production Department’s operational capabilities. This is a mission-critical position requiring evenings, nights, weekends, holidays, and extended hours as necessary. The work involves medium-to-heavy physical effort and may include elevated work areas and exposure to noise, electrical hazards, moving machinery, weather, dust, and other event-production conditions.

Requirements

Associate degree from an accredited college or university in Technical Theatre, Theatre Production, Entertainment Technology, Audio Engineering, Information Technology, Event Production, or a related field.
Five years of progressively responsible experience in live event production, theatre, arena, convention, entertainment, audiovisual production, or a related field.
An equivalent combination of education, training, and experience that provides the necessary knowledge, skills, abilities, and competencies may be considered.
Possess and maintain a valid driver’s license.
Possess and maintain a telephone number.
Knowledge of Microsoft 365 and computerized operational systems.
Knowledge of live event production and technical operations, including audio, lighting, video, AV, stagecraft, rigging, and event technology.
Knowledge of networking and technology systems used in event and production environments.
Knowledge of the Dante Audio Network protocol, AES50 audio protocol, and lighting network protocols including sACN, RDM, and ETC NET 3.
Knowledge of Meyer Sound Galaxy 816 Audio Processor; analog and digital audio consoles, specifically Midas and Yamaha; and ETC EoS lighting consoles.
Demonstrated experience across multiple technical disciplines, including audio, lighting, video, stagecraft, event technology, or related production systems.
Ability to advance events, review technical riders, develop technical plans, coordinate labor and equipment, and arrange outside technical services.
Ability to supervise, lead, train, and/or manage technical personnel.
Strong organizational, project management, troubleshooting, problem-solving, communication, and customer service skills.
Ability to troubleshoot technical problems and make sound decisions in time-sensitive event environments.
Ability to communicate effectively with clients, touring personnel, vendors, contractors, City departments, and members of the public.
Ability to perform lighting design and operation and audio mixing for both front of house and monitors.
Ability to read and interpret technical riders, drawings, stage plots, floor plans, signal-flow diagrams, and other production documentation.
Ability to estimate technical requirements, labor, equipment, and outside services.
Ability to lead, train, supervise, coach, evaluate, and develop technical personnel.
Ability to exercise sound judgment and remain effective in high-pressure, time-sensitive event environments, and to manage multiple priorities and changing event requirements.

Nice To Haves

Experience in technical production and event operations at a large venue or public assembly facility, including touring, theatre, sports, conventions, corporate events, broadcast, streaming, or large-scale audiovisual production.
Experience with integrated event technology, including audio, networked AV, LED/video, event Wi-Fi, technical drafting software, and facility technology or capital projects.
Relevant technical certifications or training, including OSHA, ETCP, AVIXA CTS, Dante, equipment operation, CPR/AED/First Aid, or manufacturer training.

Responsibilities

Lead planning, coordination, and execution of technical production and event operations, including advances, technical riders, schedules, drawings, equipment, labor, load-ins, setups, rehearsals, performances, changeovers, load-outs, and restoration.
Determine and coordinate the equipment, labor, outside services, and other resources required for events, and provide real-time technical problem-solving during event operations.
Oversee operation, configuration, testing, troubleshooting, maintenance, and integration of audio, lighting, video, projection, LED, camera, presentation, recording, livestreaming, digital signage, networked A/V, and other event technology systems.
Coordinate venue event technology and networked production systems with City Information Technology and outside vendors; troubleshoot issues and escalate as appropriate while distinguishing venue technology responsibilities from enterprise City IT functions.
Provide technical oversight of stage systems, rigging, curtains, draperies, orchestra pit and stage systems, loading areas, temporary structures, cable management, and power distribution; coordinate qualified personnel and contractors and identify work requiring specialized, licensed, or certified expertise.
Lead departmental recruitment, onboarding, training, scheduling, supervision, performance management, and professional development in accordance with City policies and procedures.
Supervise employees, temporary personnel, contractors, and outside production personnel, and coordinate union and non-union technical labor as applicable.
Develop staffing plans, work practices, performance expectations, training standards, and procedures that promote safe, effective, professional, and productive operations.
Serve as the primary technical resource for clients, promoters, touring productions, renters, event producers, performers, vendors, and visiting production crews from initial advance through load-out.
Review and communicate technical requirements, venue capabilities and limitations, labor and equipment needs, policies, and associated costs; coordinate technical requirements with other Center departments.
Ensure technical operations comply with applicable OSHA, fire/life safety, electrical, rigging, fall-protection, PPE, and facility requirements; establish appropriate inspection, testing, maintenance, inventory, security, and documentation practices.
Develop and manage departmental operating and capital budget requests, expenditures, estimates, purchasing, rentals, repairs, outside services, equipment replacement, technology upgrades, and capital projects in accordance with City requirements.
Coordinate procurement, contracts, installations, repairs, technical services, testing, commissioning, and facility improvements with vendors and City departments; maintain technical, equipment, budget, and project records.
Develop and maintain departmental programs, procedures, standards, best practices, training, and professional development; evaluate operations and implement improvements in efficiency, service, safety, technology, and employee development.
Participate in production and event planning meetings, budget and capital planning, post-event reviews, and other management activities; maintain current knowledge of industry standards and emerging technologies.
Serve as Manager-on-Duty or provide management support when assigned.
Participate in and/or facilitate training to support departmental or City initiatives and requirements.