Theatre Team Member

Cinemark•Carson, CA

7d•$17 - $18•Onsite

About The Position

Cinemark Theatre Team Members create a welcoming environment for Guests and provide quick, accurate, and knowledgeable information about movies, special events, upcoming attractions, pricing, promotions, and theatre operations. They work to ensure high quality in everything served and deliver a positive guest experience. Depending on staffing needs, Team Members may work cross-functionally as an Usher, Box Office representative, or Concessionist and must be able to perform the essential functions of those roles.

Requirements

Must be at least 16 years of age.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food handler permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Have interpersonal skills to communicate verbally and in writing with people of different ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Be able to work both in a team environment and independently.
Be able to take and follow direction.
Respond with a sense of urgency.
Have accurate cash-handling and basic math skills.

Responsibilities

Greet Guests promptly and professionally with a smile.
Operate Cinemark’s POS system for transactions on an assigned register.
Verify tickets at the podium and direct Guests to auditoriums.
Ensure ticket sales comply with the MPAA rating system, studio admittance policy, and company policy.
Provide pricing, movie, special event, alternative movie selection, and general theatre information.
Respond professionally and with quality customer service to Guest phone calls and questions.
Inspect theatres to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe, quality environment.
Keep theatre property clean and free of debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize Employee and Guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues, such as trip hazards, lighting, and suspicious persons, and report concerns to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.