Theatre Team Member

Cinemark•Sacramento, CA

7d•$17 - $18

About The Position

Cinemark Theatre Team Members create a welcoming environment for Guests and provide a high-quality theatre experience. They should be quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, and theatre operations. Team Members answer Guest questions and may work cross-functionally as an Usher, Box Office attendant, or Concessionist as staffing needs require. Each Team Member must be able to perform the essential functions of these positions. The listed pay range is 16.90–18.23; the job description does not specify the pay period or currency. Cinemark theatres are designated smoke-free workplaces, including for vapor, electronic, conventional, and cigar smoking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cinemark is an Equal Opportunity Employer.

Requirements

Must be at least 16 years of age.
Complete basic food-handling training and obtain any locally or state-mandated certification, health card, or food-handler permit where required.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Bring an energetic and friendly attitude to each shift and provide excellent Guest service.
Communicate verbally and in writing with people of all ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work both in a team environment and independently.
Take and follow direction.
Respond with a sense of urgency.
Demonstrate accurate cash-handling and basic math skills.
Frequently bend, kneel, and lift up to 50 pounds; frequently stand, walk, and reach around the theatre; and stand for extended periods. Noise levels may be moderate to high at times.

Responsibilities

Greet Guests promptly and professionally.
Operate Cinemark’s POS system for transactions completed at an assigned register.
Verify tickets at the podium and direct Guests to an auditorium.
Sell tickets in accordance with the MPAA rating system, studio admittance policy, and company policy.
Provide pricing, movie, special event, alternative movie selection, and general theatre information.
Respond professionally to Guest phone calls and questions, providing quality customer service.
Inspect theatres to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe, quality environment in auditoriums.
Keep theatre property clean and free from debris, including the lobby, aisles, restrooms, auditoriums, exits, and parking lot.
Prepare food and properly operate cooking, warming, and popping equipment.
Wipe down and sanitize Employee and Guest high-contact areas.
Comply with local, state, and federal food safety laws.
Monitor safety and security issues, such as trip hazards, lighting, and suspicious persons, and report them to management.
Assist with opening and closing duties as assigned by management.
Perform other work-related duties as assigned.