Theatre Manager (261)

Cinemark•Mission, TX

14h

About The Position

Cinemark Theatre Managers assist the General Manager in operating the theatre and perform the duties of a Senior Assistant Manager. They may serve as Manager On Duty in the General Manager’s absence and are expected to be able to perform or effectively oversee all theatre job functions. The role includes participating in Team Member and management training, building maintenance, cash control, and report completion. Either the General Manager or Theatre Manager is suggested to be on duty while the theatre is open for business. The Theatre Manager supports the General Manager’s decisions, follows Cinemark policies and procedures, and helps ensure consistent standards for Team Members, Guest service, safety, security, cleanliness, and employee conduct. The role requires flexible availability, including evenings, weekends, and holidays, and a minimum of 40 hours per week. Cinemark theatres are smoke-free workplaces. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Must be at least 18 years of age.
Must work as an Assistant Manager for at least 6 months in a theatre environment.
Complete Cinemark’s Management Accreditation Program and pass the Comprehensive Assessment testing process.
Complete basic food-handling training and obtain any required local or state certification, health card, or food-handler permit.
Complete Safe Alcohol Service training if working with alcohol.
Be available for flexible hours, including evenings, weekends, and holidays, and work at least 40 hours per week.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift and provide excellent Guest service.
Demonstrate accurate cash-handling and basic math skills.
Communicate verbally and in writing with people of all ages, genders, and personalities.
Effectively and regularly converse in and comprehend English.
Work effectively both in a team environment and independently.
Take and follow direction and respond with a sense of urgency.
Demonstrate time-management and organizational skills and attention to detail.
Be able to train and lead others and resolve conflict.
Meet physical and environmental requirements, including frequent bending, kneeling, lifting up to 50 lbs., standing, walking, and reaching around the theatre; tolerate moderate to high noise levels; and stand for extended periods.

Nice To Haves

High School or G.E.D. graduate preferred.
Senior Assistant Manager experience preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions in communications with Team Members.
Work in all departments and perform all theatre job functions.
Act as Manager On Duty in the General Manager’s absence.
Train and coach Team Members in their specific job functions.
Assist with administrative and special reports for the General Manager.
Assist the General Manager with monthly inventories and product orders.
Inspect or participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Follow Cinemark policies and procedures and enforce them fairly and consistently with Team Members.
Report and handle employee relations issues according to the Employee Relations Reporting Protocol.
Maintain the required work ethic and code of conduct and ensure Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide excellent customer service.
Identify and sanitize Employee and Guest high-contact areas.
Address safety and security issues, including trip hazards, lighting, and suspicious persons.
Use Personal Protective Equipment appropriately for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Perform other work-related duties as assigned.