Theatre Manager (261)

Cinemark•Mission, TX

1d•$42,935 - $53,669

About The Position

Theatre Managers assist the General Manager with theatre operations and perform the duties of a Senior Assistant Manager. They may act as Manager on Duty when the General Manager is absent and are expected to be able to perform or effectively oversee all theatre job functions. The role includes team member training, building maintenance, cash control, report completion, inventory support, guest service, and enforcing company policies and safety practices. Either the General Manager or Theatre Manager is suggested to be on duty while the theatre is open.

Requirements

Must be at least 18 years of age.
Must have worked as an Assistant Manager for at least 6 months in a theatre environment.
Must complete Cinemark’s Management Accreditation Program and pass the Comprehensive Assessment testing process.
Complete basic food handling training and obtain any locally or state-mandated certification, health card, or food handlers permit where required.
Management members who work with alcohol must complete Safe Alcohol Service training.
Must be available to work flexible hours, including evenings, weekends, and holidays, and work at least 40 hours per week.
Regular and consistent attendance is required.
Energetic and friendly attitude during each shift.
Excellent Guest service skills.
Accurate cash handling and basic math skills.
Ability to communicate verbally and in writing with people of all ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Ability to work independently and in a team environment.
Ability to take and follow direction.
Respond with a sense of urgency.
Excellent time management, organizational skills, and attention to detail.
Ability to train and lead others.
Ability to resolve conflict.

Nice To Haves

High school or G.E.D. graduate preferred.
Senior Assistant Manager experience preferred.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with Team Members.
Work in all departments and perform all theatre job functions.
Act as Manager on Duty in the General Manager’s absence.
Train and coach Team Members in their job functions.
Assist with administrative and special reports for the General Manager.
Assist with monthly inventories and product orders.
Observe and participate in inspections of the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report repair needs for the building, property, and equipment to the General Manager.
Follow Cinemark policies and procedures and enforce them fairly and consistently with Team Members.
Report and handle Employee relations issues according to the Employee Relations Reporting Protocol.
Meet management work ethic and code of conduct standards.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve service and ensure Team Members provide excellent customer service.
Identify and sanitize Employee and Guest high-contact areas.
Address safety and security issues, including trip hazards, lighting, and suspicious persons.
Use Personal Protective Equipment appropriately for position-specific tasks.
Adapt to the frequency and scope of required cleaning tasks.
Perform other work-related duties as assigned.