Textiles Associate - West Store

Goodwill of Colorado • Colorado Springs, CO

3d

About The Position

The Textiles Associate, also identified as Associate I, Textiles Production, works primarily in a production environment processing donated clothing and other textile items for sale. The role sorts, inspects, hangs, sizes, prices, tags, and prepares items according to company quality standards and guidelines. The position has minimum daily production quotas, and pay may increase based on the number of textiles produced per hour.

The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service. The role may also involve cross-training in other departments and performing additional duties as required.

Requirements

• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use good judgment to assess textile quality and value and determine pricing, including researching value as needed.
• Ability to use a dolly and pallet jack as required.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

• High school diploma or equivalent preferred.
• One year of retail experience preferred.
• Knowledge of clothing brands and quality is a plus.

Responsibilities

• Sort donated textiles by season, color, and product quality.
• Inspect textiles for saleable condition, including checking buttons, zippers, and other details.
• Hang, size, price, tag, and prepare textile items for sale by loading them onto Z-racks.
• Price items according to Goodwill quality and value standards, researching an item's value online or using company tools and standards when needed.
• Provide excellent customer service to staff and customers and answer product questions as needed.
• Follow retail center policies and procedures.
• Follow safety processes and procedures to help maintain a safe environment for employees and customers.
• Cross-train in other departments and areas when required.
• Maintain a clean and organized work area.
• Perform additional duties as required.

Benefits

• DailyPay access to earned pay on an employee-selected schedule; voluntary benefit.
• Full-time employees in Retail and Sales/Operations are eligible for medical, dental, and vision insurance; short- and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
• Eligible full-time employees receive paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• All employees may contribute to the retirement plan on a pre-tax or post-tax (Roth) basis; participants must be at least 18 years old.
• Employer is eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED