Textiles Associate - West Store

West Retail•Colorado Springs, CO

About The Position

The Associate I, Textiles Production primarily works in a production environment processing donated clothing for sale. The role involves sorting, inspecting, hanging, sizing, pricing, tagging, and preparing textile items according to company quality standards and guidelines. Items are loaded onto Z-racks for the sales floor. The associate may research product value online or use company tools and standards to make pricing decisions. The role may involve occasional customer contact and requires responsive communication and good customer service. Daily minimum production quotas apply, and pay may increase based on the amount of textiles produced per hour. The associate may be cross-trained in other departments and perform additional duties as required.

Requirements

  • Attention to detail and the ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Good judgment in assessing textile quality and value and setting prices, including researching value when necessary.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Knowledge of clothing brands and quality is a plus.

Responsibilities

  • Sort donated textiles by season, color, and product quality.
  • Inspect textiles to ensure they are in saleable condition, including checking items such as buttons and zippers.
  • Hang and size textile items, determine prices, tag them, and prepare them for sale by loading them onto Z-racks.
  • Price products according to Goodwill quality and value standards, researching items online or using company tools and standards when needed.
  • Provide customer service to coworkers and customers and answer product questions as needed.
  • Follow retail center policies, procedures, and safety processes.
  • Cross-train in other departments and areas when required.
  • Maintain a clean and organized work area to support safe and efficient workflow.
  • Perform additional responsibilities as required.

Benefits

  • DailyPay access to earned pay on the employee’s schedule; voluntary benefit.
  • Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision insurance; short-term and long-term disability; life and accidental death and dismemberment coverage; flexible spending accounts; and voluntary supplemental benefits.
  • Paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave, for eligible positions.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; participation requires employees to be at least 18 years old.
  • Employer is eligible for the Public Service Loan Forgiveness Program.
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