Textiles Associate - West Store

Goodwill of Colorado•Colorado Springs, CO

About The Position

The Textiles Associate processes donated clothing for inventory and sale on the sales floor. Working primarily in a production environment, the Associate sorts, inspects, hangs, sizes, prices, tags, and prepares textiles according to company quality standards and guidelines. The role has daily production quotas and may require researching item values online or using company tools. The Associate may occasionally interact with customers, answer product questions, and provide customer service. The position may also involve cross-training in other departments and additional duties as required. Full-time positions are available, with Sunday-to-Thursday availability sought. Retail store hours are 9 a.m. to 6 p.m. daily; the role may require a varied schedule, including weekends, evenings, holidays, and occasional overtime.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Good judgment to assess textile quality and value and determine pricing, including researching value as necessary.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule, which may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Knowledge of clothing brands and quality is a plus.

Responsibilities

  • Sort donated textiles by season, color, and product quality.
  • Inspect textiles to confirm they are in saleable condition, including checking buttons and zippers.
  • Hang and size textile items, determine prices, tag them, and load them onto Z-racks for sale.
  • Price items according to Goodwill quality and value standards, researching value or using company tools and standards as needed.
  • Provide excellent customer service to staff and customers and answer product questions as needed.
  • Follow retail center policies and procedures.
  • Follow safety processes and procedures to help maintain a safe work environment for employees and customers.
  • Cross-train in other departments and areas as required.
  • Maintain a clean and organized work area for safe and efficient workflow.
  • Perform additional duties as required.

Benefits

  • Eligible employees may access earned pay on their own schedule through DailyPay.
  • Eligible full-time Retail and Sales/Operations Division employees may receive medical, dental, vision, short-term disability, life and accidental death and dismemberment coverage, long-term disability, flexible spending accounts, and voluntary supplemental benefits.
  • Eligible positions receive paid time off, including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; employees must be at least 18 to participate.
  • Goodwill of Colorado is an eligible employer for the Public Service Loan Forgiveness Program.
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