Textiles Associate - West Store

Goodwill of Colorado•Colorado Springs, CO
•Onsite

About The Position

The Associate I, Textiles Production primarily works in a production environment sorting, hanging, pricing, and tagging donated textiles. The role follows company quality standards and guidelines to determine which items are suitable for sale on the sales floor. The associate may occasionally interact with customers and is expected to communicate responsively and provide excellent customer service. The position has daily minimum production quotas, and pay may increase based on the amount of textiles produced per hour.

Requirements

  • Attention to detail and ability to make decisions.
  • Ability to use basic technologies to follow company standards.
  • Ability to use good judgment to assess textile quality and value, set prices, and research value as necessary.
  • Ability to use a dolly and pallet jack as required.
  • Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
  • Ability to communicate effectively with customers, managers, supervisors, staff, and peers.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of retail experience preferred.
  • Knowledge of clothing brands and quality.

Responsibilities

  • Sort donated textiles by season, color, and product quality.
  • Inspect textiles to ensure they are in saleable condition, including checking buttons and zippers.
  • Hang, size, price, and tag textile items, then prepare them for sale by loading them onto Z-racks.
  • Price items according to Goodwill standards of quality and value, researching items online or using company tools and standards as needed.
  • Provide excellent customer service to staff and customers and answer product questions as needed.
  • Follow retail center policies and procedures.
  • Follow safety processes and procedures to help maintain a safe environment for employees and customers.
  • Cross-train in other departments and areas as needed.
  • Maintain a clean and organized work area for safe and efficient workflow.
  • Perform additional duties and responsibilities as required.

Benefits

  • DailyPay access to earned pay on the employee's chosen schedule.
  • Eligible full-time Retail and Sales/Operations employees may receive medical, dental, and vision insurance.
  • Short-term disability and long-term disability coverage.
  • Life and accidental death and dismemberment coverage.
  • Flexible spending accounts.
  • Voluntary supplemental benefit offerings.
  • Paid time off including vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
  • Retirement plan with pre-tax or post-tax (Roth) contributions; employees must be at least 18 to participate.
  • Public Service Loan Forgiveness Program eligible employer.
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