Testing Intake Assistant PT

Ivy Tech Community College • Indianapolis, IN

1d • Hybrid

About The Position

This part-time position supports the management of statewide testing initiatives, including but not limited to Certified Nursing Assistant (CNA) and Qualified Medication Aide (QMA) testing for the Indiana Department of Health (IDOH). Primary responsibilities include application and document processing, along with supporting Ivy Tech’s exam delivery partnerships with other state agencies. This position is primarily in-office, with some opportunity for work from home on occasion. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Requirements

• High School diploma/GED required.
• Knowledge of general document processing and experience managing complex schedules is required.
• Strong organizational skills, ability to manage multiple tasks and coordinate large volume of work at one time.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office Suite and ability to learn new software.
• Use of Microsoft Teams, Google documents and Zoom is required.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Nice To Haves

• Associate degree preferred.
• This position may require in-state travel.

Responsibilities

• Ensures thorough monitoring of incoming applications, application validation, record keeping, and overall application status.
• Coordinate and document all test candidate calls/emails to the office in regard to application status and general inquiries
• Coordinates application and testing fee payments
• Coordination with campus testing centers on candidate approvals for testing.
• Coordination with training programs on group scheduling events
• Ensure the confidentiality of secure data and associated transactions.
• Responsible for maintenance of testing and test candidate files.
• Assist in processing, data entry, and validation of all related paperwork for testing in the timeframe expected by related testing clients.
• Responsible for data input into testing databases, including test result entry, and associated general reporting.
• Responsible for data uploads to IDOH and other clients.

Benefits

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Fee remission for employees, spouses, and legal dependents.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED