Intake Assistant - Program Wide Intake

Lone Star Legal Aid • Houston, TX

22h • Hybrid

About The Position

Lone Star Legal Aid (LSLA) seeks an Intake Assistant - Program Wide Intake (JP# 032-2026) for its Houston, Clute, and Nacogdoches Branch Offices. LSLA is a 501 (c) (3) non-profit law firm and its mission is to protect and advance the civil rights of low-income Texans by providing advocacy, legal representation, and community education that ensure equal access to justice.

Requirements

• Minimum Education: High school diploma or equivalent.
• 2 years law office related experience or 1 year college (preferred).
• Applicant must also have good file processing and oral communication skills; interviewing, assessment, and problem-solving skills; as well as proficiency in English grammar, spelling, and mathematics; data entry skills; and ability to work under pressure.
• The successful applicant must have reliable transportation to travel throughout the counties served by LSLA.

Nice To Haves

• Bilingual (Spanish & English) speaking/writing skills preferred.

Responsibilities

• Interviews clients, prepare documents which assist attorneys, researches law, and investigates facts.
• Performs case related clerical tasks necessary for processing files for opening and closing.
• Screens applicants for eligibility by telephone and in person.
• Performs computer and standard legal research including title searches, and prior case research.
• Files documents with courts, administrative agencies, and other tribunals.
• Schedules client appointments.
• Collects, delivers, and serves legal documents.
• Assists case handlers with biographic data collection, photocopies, and faxes documents.
• Performs other duties assigned by the Director of Intake.
• Assures the privacy of clients and exhibits a high degree of professional standard.

Benefits

• Medical, Dental & Vision — 100% Employer-Paid Options Available
• Generous Paid Leave & Holidays
• Retirement Plan with 6% Employer Contribution
• Continuing Education (CLE) & Professional Development
• Professional Development Loan Repayment Assistance (Attorneys & Law Graduates Only)
• Flexible Spending Account (FSA)
• Paternal & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED