Testing Center Coordinator / CSS Office Coordinator

EVANGEL UNIVERSITY•Springfield, MO

6d•Onsite

About The Position

Oversee the daily operations of the Testing Center, including ensuring security of exams; Supervise the student employees of the Testing Center; serve as initial contact in the department to determine what assistance is needed; Maintain departmental budget and records; Hire and supervise student staff; Assist full-time staff and faculty; Maintain calendars; Assist in all areas to provide excellent service to students, parents, employers, faculty and staff.

Requirements

Active Christian faith, disciplined life, and support for the beliefs of the Assemblies of God and Evangel University.
Understanding and appreciation of the liberal arts.
Excellent oral and written communication skills.
A pleasant personality with strong customer service skills and the ability to relate well and interact appropriately with faculty, staff, students, parents, alumni and employers.
Ability to handle personal and confidential information with integrity.
Able to plan strategically and resolve issues.
Able to coordinate student staff (work-study and campus employment/tutors).
Extensive use of MS Office computer programs (Outlook, Word, Excel, Publisher, and PowerPoint).
Experience in using the computer programs listed above with accuracy and speed.
Must be self-motivated and able to take initiative and work independently on tasks.
Excellent organizational skills
Detail-oriented with the ability to prioritize among multiple tasks.
Basic knowledge of bookkeeping.
Excellent spelling, punctuation, and grammar skills.
Willingness to maintain a professional demeanor and punctual and consistent attendance.

Responsibilities

Maintaining the Testing Center as the primary location for testing services on campus
Administering exams and instructions to students
Administering exams to students that are not taking traditional undergraduate exams (I.e., DSST, CPCE, etc.)
Ensuring security and confidentiality on all aspects of the exam administration process (acquisition, storage, proctoring, delivery, etc.)
Maintaining a professional atmosphere in the Testing Center
Coordinating with faculty for the timely delivery of exams
Researching best practices and potential updates to the Testing Center and its services
Updating current handbooks and guidelines for students and faculty
Maintaining accurate records of the usage of the Testing Center services via Excel and Access
Manage the front office, greet and provide information and assistance to students, parents, employers, faculty, staff and guests.
Exercise sound judgement in addressing student questions and concerns related to all areas of Student Success (Academic Support, Career Services, Honors, Retention, and Strengths).
Manage department budgets
Assist in calculating, monitoring and maintaining the CSS budget, budget files, revenues and expenditures.
Prepare and process check requisitions, journal entries, pre and post travel forms, and invoices for payment; and review credit card purchases through the online banking website.
Assist in preparing proposed budget for the next fiscal year.
Assist Valor Scholars Coordinator as needed
Maintain accurate minutes for VSA Committee meetings
Coordinate logistics and serve as co-host for VSA events
Perform audit of student records each semester to ensure criterion are met for VSA program
Schedule appointments and actively maintain calendars for all aspects of departmental involvement (minimum of eight calendars), including: Full-time faculty and staff calendars, Student-staff scheduling, Testing Center appointments
Plan, organize, and execute departmental functions and events.
Make event scheduling reservations through EMS for the Center for Student Success, and EU Scholars program.
Supervise 14+ student staff (includes work-study and tutors).
Organize and delegate projects and tasks.
Approve hours bi-weekly on ADP.
Serve as a liaison between Evangel and Gallup to update annual contract, troubleshoot questions/issues with website, etc.
Manage departmental projects as needed
Maintain departmental records, including student files, usage statistics, and other pertinent records
Perform routine office management functions including: Handle administrative details, requiring initiative and sound judgement.
Oversee maintenance of office computers and printers and arranging for repair or services when needed.
Input course schedules for spring, summer, and fall terms in CAMS.
Approve requests and maintain the department conference room schedule through EMS and Microsoft Outlook Calendar.
Maintain office supplies: inventory, order, etc.
Use computer and online programs for office organization and administration: including Microsoft Office, CAMS, ADP, EMS, Course Commons, the Hub, Setmore, College Central, StrengthsQuest Operating Software, Canva, etc.
Complete other duties as requested by department chair.