Testing Center/Navigate Coordinator

Concordia University Wisconsin/Ann Arbor • Mequon, WI

10d • Onsite

About The Position

Concordia is a Lutheran higher education community committed to helping students develop in mind, body and spirit for service to Christ in the Church and in the world. Position Summary The Testing Center/Navigate Coordinator assists with the facilitation of programs and services offered by the Academic Resource Center & Accessibility Services. The coordinator is responsible for three major endeavors: 1) Coordinating and supervising the services provided by the Testing Center, 2) providing assistive technology support to students and 3) serving as the campus EAB Navigate administrator. This is a 12-month, full-time position, 7:30AM – 4:00PM M-F, reporting to the Director of Academic Resources & Accessibility Services and is located on the Mequon Campus.

Requirements

• An associate's degree is required, bachelor's degree preferred in a relevant field
• Experience working in higher education is desirable
• Positive and helpful disposition with the ability to take initiative and solve problems.
• Experience working with students with disabilities is preferred.
• Able to learn about Americans with Disability Act Amendment Act (ADAAA) and Section 504 of the Rehabilitation Act as they apply to post-secondary institutions.
• Excellent communication skills (written and oral, in-person, and over the phone).
• Able to work independently and as part of a team.
• Knowledge and skill in the use of computers and software in the academic setting.
• Ability to learn about adaptive technology and software programs used by the department.
• An understanding of and commitment to CUW mission and ministry.
• Supportive of the mission and values of Concordia University Wisconsin/Ann Arbor and the Lutheran Church Missouri Synod (LCMS)

Responsibilities

• Manage all aspects of the Testing Center including scheduling, and proctoring exams for students requiring specific academic accommodations including the CLEP and DSST.
• Manage alternative format textbook requests.
• Manage assistive technology for the department.
• Train, hire, and supervise proctors for exams on the Mequon campus
• Coordinate Testing Center space usages for other departments requiring testing services.
• Use Accessible Information Management System (AIM) to manage testing accommodations.
• Serve as the campus administrator for EAB Navigate, overseeing day-to-day platform management, user access, configurations, and system functionality.
• Maintain accurate documentation of Navigate processes, procedures, user expectations, and system changes.
• Provide training, support, and ongoing guidance to faculty, staff, advisors, and other users to ensure effective and consistent use of Navigate.
• Help market the Academic Resource Center and its services to all CUW faculty, staff, and students and build positive relationships.
• Provide support for accessibility services and assist the Director of the Academic Resource Center & Accessibility Services as needed.
• Work closely with faculty and students to provide testing that maintains student testing accommodations and the academic integrity of the test for online testing formats.
• Other duties as assigned

Benefits

• Health, Dental and Vision Insurance
• Personal Spending Account, Flexible Spending Account, and/or Health Savings Account
• Disability and Survivor Plan
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Basic Life and Supplemental Life Insurance
• Accidental Death and Dismemberment Coverage
• Critical Illness and Accident Insurance
• Tuition waiver benefits (available for employees and their qualified dependents)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree