Testing Assistant (TEMP)
About The Position
University Testing Center: The University Testing Center serves UCF students and the Central Florida community with high-security proctored testing services, including a wide variety of placement, proficiency, entrance, and exit exams for undergraduate and graduate programs, foreign language exams, distance learning, and many professional certification exams. The Opportunity: This is a temporary assignment not to exceed one year of service. The University Testing Center (UTC) is seeking a full-time employee (40 hours per week) to perform a vital role within the department administering and proctoring standardized exams. UTC provides testing services to currently enrolled UCF students, students from other institutions, and community members to help them achieve their academic and personal potential. There are over 12,000 tests administered annually.
Requirements
- High School Diploma or equivalent and 0+ years of relevant experience.
- May not be currently enrolled as an undergraduate student at time of employment.
- Candidates who intend to take any standardized test administered by UTC in the next 12 months are not eligible for this position.
- Must obtain all certifications required for test administration within 3 months of employment.
- Requires the ability to work a flexible schedule, including early mornings, evenings, and weekends.
- Requires the ability to travel between campus and testing locations.
- This is an in-person position, but the selected applicant must have the ability to work remotely if required.
- Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Nice To Haves
- A.A. or A.S. Degree
- Prior experience with test administration in a professional test center or higher education institution, computer support, administrative support, student accessibility support services, and/or academic advising.
- Demonstrated level of professional customer service and interpersonal communication skills.
- Intermediate level knowledge of Microsoft Word, Excel, PowerPoint, and Outlook; ability to learn new equipment, software, and systems.
- Keen attention to detail, excellent organizational and problem-solving skills, a strong ability to multitask in a fast-paced environment, and the ability to maintain confidentiality.
- Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner.
Responsibilities
- Administer and/or proctor placement tests, certification tests, online learning tests, and other exams.
- Take responsibility for the testing environment, including room setup, cleanliness, and organization of test materials.
- Perform daily software and hardware setup as needed to prepare the testing center for usage.
- Perform testing software readiness checks biweekly or as needed.
- Troubleshoot multiple testing software and security platforms, network issues, and various testing hardware and peripherals, including but not limited to PCs, displays, headsets, cameras, palm vein scanners, microphones, satellite clocks, mobile devices, and accessibility software.
- Check ID and admit students via the necessary software platform and test regulations.
Benefits
- State Benefits eligibility for OPS employees are subject to criteria established by the State of Florida. The state’s benefits administrator, People First, determines eligibility and coordinates enrollment. If this position becomes eligible for state benefits the employee will be notified directly by People First.
- OPS positions are not entitled to paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
