Testing and Operations Support Specialist #W0016
About The Position
The Testing and Operations Support Specialist works with the Training and Operations Branch as needed and assists the Travel Coordinator with tasks assigned by the Learning Administration Division. The role supports the accurate and timely completion and submission of Travel Expense Reimbursement Vouchers, including verifying that required supporting documentation is included. It also provides front desk support, receives and processes mail and deliveries, and serves as the first point of contact for the Training and Operations office. The position may also support other Learning Administration Division and Education Services tasks. The position is not eligible for telework and is an hourly wage role eligible to work up to 29 hours per week.
Requirements
- Work experience demonstrating knowledge of basic administrative and office procedures, including maintaining electronic and paper records and delivering office mail and similar correspondence.
- Experience processing employee travel reimbursements, vouchers, or claims.
- Experience preparing written documents, correspondence, spreadsheets, and other documents with proper grammar, spelling, and punctuation.
- Experience performing procurement functions for a business organization.
- Work experience interpreting government policies, regulations, and guidance from multiple sources and applying them to program activities as appropriate.
- Ability to evaluate information from multiple sources and work cooperatively to align program strategy with new information.
- Considerable work experience providing customer service to diverse internal and external customers by phone, email, or in person.
- Experience maintaining confidentiality and security of sensitive documents and personally identifying information (PII).
- Ability to work independently with minimal supervision and as part of a team.
- Ability to perform detail-oriented work, stay organized, and prioritize competing tasks in a deadline-driven environment.
- Documented experience using Microsoft Office products, including Word, Excel, PowerPoint, Access, and Outlook, as well as other software systems.
Nice To Haves
- Knowledge of state procurement, travel, and/or similar policies.
- Front desk reception experience.
- Knowledge of state procurement, including SPCC, eVA, and SWaM.
Responsibilities
- Assist the Travel Coordinator with tasks assigned by the Learning Administration Division.
- Help ensure Travel Expense Reimbursement Vouchers include all supporting documentation, are completed accurately, and are submitted on time.
- Provide front desk support and serve as the first point of contact for the Training and Operations office.
- Receive and process mail and deliveries.
- Support other Learning Administration Division and/or Education Services tasks as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
