Test & Systems Engineer

3Si Security Systems•Alexandria, VA

3d•Hybrid

About The Position

The Test & Systems Engineer is responsible for evaluating and validating new hardware and software products for compatibility with enterprise video management and security systems. This position develops repeatable test methodologies, performs in-depth product evaluations, analyzes system performance, and provides technical recommendations for product lifecycle management. In addition to laboratory testing responsibilities, this role serves as a Tier 3 technical resource, supporting complex application, database, and server-side issues. The ideal candidate possesses strong analytical skills, experience troubleshooting distributed applications, and an understanding of backend system architecture, databases, and networking.

Requirements

Experience troubleshooting complex software applications and enterprise systems.
Understanding of backend application architecture and server-side components.
Working knowledge of relational databases, including SQL queries and database troubleshooting.
Experience analyzing application logs and diagnosing software issues.
Understanding of client/server applications and distributed systems.
Knowledge of REST APIs, HTTP/HTTPS, JSON, and web services.
Familiarity with Windows and Linux server environments.
Understanding of TCP/IP networking fundamentals, including Power over Ethernet (PoE).
Ability to create detailed technical documentation, test procedures, and evaluation reports.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication skills.
Ability to manage multiple priorities while meeting established deadlines.
Proficiency with Microsoft Office applications, including Word and Excel.
Bachelor's degree in Computer Science, Information Technology, Engineering, Software Engineering, or a related technical discipline with a minimum of three (3) years of relevant experience.
Or Minimum of five (5) years of progressively responsible experience in software testing, systems engineering, Tier 3 technical support, or a related technical field.

Nice To Haves

Experience with Video Management Systems (VMS).
Experience with Physical Security Information Management software.
Experience supporting enterprise security or surveillance systems.
Experience with scripting or test automation.
Knowledge of video compression technologies (H.264, H.265, MJPEG).
Familiarity with ONVIF, RTSP, and IP camera technologies.
Experience with Windows and Linux system administration.
Experience with virtualization technologies such as VMware or Hyper-V.
Experience working with Git or other version control systems.
Familiarity with Docker and Kubernetes environments.

Responsibilities

Develop repeatable test plans, procedures, and evaluation methodologies for hardware and software products.
Perform functional, interoperability, performance, and regression testing within a controlled laboratory environment.
Install, configure, and troubleshoot hardware, software, servers, databases, and network-connected devices.
Analyze test data and document findings, identifying defects, compatibility issues, and performance concerns.
Prepare technical evaluation reports, field notices, and recommendations for End-of-Life (EOL) equipment replacements.
Coordinate with vendors to obtain evaluation equipment, software, firmware, technical documentation, and engineering support.
Troubleshoot complex Tier 3 issues involving applications, databases, server-side components, and system integrations.
Support software deployments, configuration management, and application upgrades.
Assist with diagnosing issues involving APIs, application services, backend processes, and database connectivity.
Collaborate with software developers, system engineers, and field support personnel to resolve technical issues.
Develop automation tools and scripts to improve testing efficiency where appropriate.
Participate in continuous improvement initiatives to enhance testing processes and product quality.
Perform other duties as assigned.