About The Position

The Test Purchase Evidence Coordinator receives, logs, stores, and releases test purchases and other evidence collected by investigators, maintaining an unbroken chain of custody so evidence can be used in civil or criminal proceedings for clients. The role is in the Global Field Investigations department and reports to the Evidence Store Manager. The listed salary is $18 per hour. The coordinator checks incoming evidence and its purchase documentation, photographs and records items, assigns references and storage locations, and documents every movement. They keep exhibits securely stored and segregated by client and case, control store access, and promptly report breaches or discrepancies. They also prepare items for examination, document unsealing and resealing, release items only with written authorization, and prepare labels, continuity records, and evidence packs for legal teams. The role applies retention instructions and company policy, schedules reviews, arranges authorized returns or documented destruction, audits stock, and may provide witness statements or attend proceedings concerning exhibit continuity. Other duties include maintaining the evidence store, briefing investigators on packaging and paperwork, and performing related assigned duties.

Requirements

  • High school diploma or equivalent.
  • 1 to 2 years of experience in evidence handling, stock control, warehousing, security, or investigations support.
  • Confidence using databases, barcode systems, case management systems, and spreadsheets.
  • Ability to pass enhanced background screening.
  • Exceptional attention to detail and accuracy in record keeping.
  • Integrity and discretion when handling confidential client material.
  • Clear writing skills for statements, logs, and evidence packs.
  • Ability to work independently, follow strict procedures, and manage competing deadlines.
  • Ability to lift and carry parcels up to 30 lbs.
  • Ability to stand, bend, reach, and handle items for extended periods.
  • Ability to wear gloves and other PPE when handling suspect, damaged, or hazardous items.

Nice To Haves

  • Experience handling test purchases or exhibits for brand protection, law enforcement, or law firms.
  • Knowledge of evidence continuity requirements and witness statement writing.
  • Familiarity with counterfeit goods, intellectual property enforcement, or age-restricted sales compliance.
  • A relevant security license where required in the jurisdiction, or a recognized evidence handling qualification.

Responsibilities

  • Receive test purchases from investigators, couriers, and online-order deliveries; inspect seals, packaging, receipts, and purchase paperwork before accepting them.
  • Photograph items and packaging on arrival, record condition, and log each item with exhibit, client, case, and storage references.
  • Match each item to its purchase record and flag missing or inconsistent information.
  • Record every exhibit movement, including date, time, names, and purpose, to maintain continuity.
  • Store exhibits sealed and labelled, segregated by client and case.
  • Keep age-restricted, hazardous, or high-value items in designated controlled areas.
  • Control access to the evidence store, maintain visitor logs, and promptly report breaches, losses, or discrepancies.
  • Prepare exhibits for examination and record each unsealing and resealing.
  • Release items only against written authorization, track their return, and prepare exhibit labels, continuity records, and evidence packs for legal teams.
  • Apply client retention instructions and company policy, and calendar review dates.
  • Arrange authorized returns, destruction, or secure disposal with witnessed, documented certificates.
  • Conduct regular stock audits, reconcile holdings against the evidence system, and report holdings and discrepancies.
  • Provide witness statements and attend judicial or civil proceedings about exhibit continuity when required.
  • Keep the store clean, organized, and stocked with boxes, evidence bags, seals, and labels.
  • Brief investigators on correct packaging, sealing, and paperwork for test purchases.
  • Perform related duties as assigned.

Benefits

  • Flexible work environment.
  • Comprehensive benefits package designed to support employees’ and their families’ health, well-being, and financial security.
  • Continuous learning and professional growth.
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