Test Proctor - Academic Compliance

Grand Canyon University•Fort Irwin, CA

6d•Onsite

About The Position

Grand Canyon University is seeking a Test Proctor to be based at Fort Irwin. The Test Proctor will be responsible for providing support services to ensure compliance with regulatory standards in order to create a secure and supportive testing environment. The role requires a flexible schedule, the ability to sit for long periods, and working in a quiet testing environment.

Requirements

Bachelor’s Degree from a regionally accredited college or university
Must be willing to have flexible work schedule; evening and weekend hours if needed.
Must be able to pass pre-employment background check.
Ability to use varying styles, approaches, skills and techniques that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace.
Able to consistently demonstrate high quality customer service.
Basic computer proficiency in use of computer and Microsoft applications.
Provide a positive candidate experience.
Ability to discern exam taking potential violations and escalate to management as necessary.
Ability to handle issues when exam candidates need to be dismissed from exam as a result of wrongful behavior.
Must be able to obtain certifications required based upon the designated exam center’s requirements.
Must be able to sit for long periods of time and also escort candidates to and from testing room.
Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Responsibilities

Provides high quality customer service, reception, and accurate intake for all exam candidates for the designated Testing Center.
Utilizes professional proctoring procedures to support a secure exam environment.
Administers and processes online exams, department make up exams, special accommodation exams and other external exams as assigned.
Follows all exam security protocol at all times.
Maintains credentials necessary to administer any high-stakes certification examinations.
Ensures a safe and supportive learning environment by complying all governing regulatory guidelines, be they departmental or outside regulatory bodies.
Assists in troubleshooting basic technology problems affective exam administration.
Assists with basic clerical work, data entry and other support projects as directed.
Responsible for maintaining exam center in a professional ready state, e.g., maintaining needed equipment, furniture and overall state of exam center.
Performs other duties as assigned.