Test Proctor - Academic Compliance - Beale Air Force Base

Grand Canyon University • Beale AFB, CA

11d • Onsite

About The Position

Grand Canyon University is hiring a Test Proctor based at Beale Air Force Base. The Test Proctor provides support services to ensure compliance with regulatory standards and to create a secure, supportive testing environment. The position requires schedule flexibility, the ability to sit for extended periods, and comfort working in a quiet testing environment.

The role provides customer service and reception for exam candidates, administers and processes a range of examinations, and follows exam-security protocols. It also includes basic troubleshooting, clerical and data-entry tasks, maintaining the exam center, and completing certifications required for the designated testing center.

Requirements

• Bachelor’s degree from a regionally accredited college or university.
• Willingness to work a flexible schedule, including evening and weekend hours if needed.
• Ability to pass a pre-employment background check.
• Ability to use varied styles, approaches, skills, and techniques that reflect understanding and acceptance of culture in a diverse, multicultural workplace.
• Ability to consistently demonstrate high-quality customer service and provide a positive candidate experience.
• Basic computer proficiency, including use of computers and Microsoft applications.
• Ability to discern potential exam-taking violations and escalate them to management as necessary.
• Ability to handle situations in which exam candidates must be dismissed for wrongful behavior.
• Ability to obtain certifications required by the designated exam center.
• Ability to sit for extended periods and escort candidates to and from the testing room.
• Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.
• Support Grand Canyon University’s Doctrinal Statement, Ethical Position Statement, and Mission, and provide a positive example to students.

Responsibilities

• Provide customer service, reception, and accurate intake for exam candidates at the designated Testing Center.
• Use professional proctoring procedures to maintain a secure exam environment, according to the requirements of the designated testing center.
• Administer and process online exams, department make-up exams, special-accommodation exams, and other external exams as assigned.
• Follow exam security protocols at all times.
• Maintain the credentials needed to administer high-stakes certification examinations, including completing annual qualification exams and consistently following exam protocols.
• Support a safe and supportive learning environment by complying with applicable departmental and external regulatory guidelines.
• Troubleshoot basic technology problems affecting exam administration.
• Perform basic clerical work, data entry, and other support projects as directed.
• Maintain the exam center in a professional, ready state, including its equipment and furniture.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, life, and disability insurance
• Flexible spending accounts
• 401(k) savings plan
• Generous time-off plan
• 11 paid holidays
• Paid time off to volunteer in the community or at GCU-sponsored events
• Education tuition discount program for full-time employees, their spouses, and dependent children
• Free on-site gyms on campus

What This Job Offers

• Job Type: Full-time