Test Lead Coordinator IV

Cambia Health Solutions•Fargo, ND
•Hybrid

About The Position

Cambia is hiring a Test Lead Coordinator IV to assure that business functional testing activities within a business work stream are completed and delivered with high quality, without negatively affecting KPIs. The role supports Cambia’s mission to make members’ health journeys easier. It leads user acceptance testing (UAT), regression, and end-to-end functional testing across multiple business areas, Agile teams, and concurrent projects. The position is hybrid, with three days per week in the office, at designated Cambia locations. Preference is given to current employees and candidates who live within commuting distance of certain listed offices or are willing to relocate. The role interprets business and system requirements, develops test strategies and data, coordinates and executes testing, manages defects, and reports results, metrics, risks, and recommendations. It also leads business quality efforts and supports go-live and post-implementation work. The Test Lead Coordinator IV serves as a functional-area expert and mentors the Business Test Team and UAT Quality Analysts, while driving improvements to UAT processes, practices, and tools. The role requires a bachelor’s degree in Computer Science, Mathematics, Business Administration, or a related field, along with extensive relevant experience, or an equivalent combination of education and experience. The posting describes salary ranges that vary by location: $88,000–$143,000 for the national pay structure and $79,000–$129,000 for the regional pay structure, with a 15% bonus target for both. Cambia offers competitive compensation and benefits, including health coverage, retirement contributions, paid time off, and wellness programs.

Requirements

  • Bachelor’s degree in Computer Science, Mathematics, Business Administration, or a related field, or an equivalent combination of education and experience.
  • 8+ years of experience in business, health insurance, or the general health industry.
  • 7 years of experience defining and analyzing business requirements, process modeling, and acceptance testing.
  • 2 years of experience leading and delivering quality UAT for multiple complex corporate projects and leading continuous improvement initiatives for UAT.
  • Extensive experience effectively writing and running queries to support UAT activities.
  • Knowledge of the healthcare insurance domain and Facets, plus experience in a supported functional area such as claims, membership, or customer service; recognized as an expert in one or more business areas or Agile teams.
  • Ability to translate business requirements into test cases and scripts that provide full functional coverage, prioritize testing using a risk-based approach, and confirm systems meet business objectives.
  • Broad knowledge of testing techniques and industry-standard practices for preventing and detecting defects throughout the software development lifecycle, including accurate defect recording and communication.
  • Ability to create UAT strategies, manage activities across multiple Agile teams, business areas, and concurrent projects, and develop UAT methods, tools, and standards.
  • Ability to validate test data preparation, align teams on functional, regression, and end-to-end testing, analyze production defect leakage, and measure results against defined KPIs.
  • Ability to identify process changes and their impact on end-user procedures, conduct complex workflow analysis, and recommend quality improvements.
  • Knowledge of software development and project methodologies, including Agile and company-approved project management practices.
  • Strong cross-functional communication, problem-solving, and collaboration skills; ability to lead team members, work independently or collaboratively, adapt to a fast-paced environment, and report UAT status, metrics, issues, and risks to all levels of management.

Nice To Haves

  • Experience with programming languages, software tools, desktop applications, and AI tools is highly desired.

Responsibilities

  • Understand the end-to-end business work stream from a business user’s perspective and review business and system requirements, architecture and design documents, and preliminary test plans to inform UAT, regression, and end-to-end functional testing.
  • Define and prepare test data, execute tests, report results, submit defects, verify fixes, and compile final testing documentation for Bundle Release; support go-live and post-implementation activities.
  • Collaborate with peers, development partners, and Quality Assurance to ensure adequate test coverage and efficient UAT across multiple business areas; identify quality goals, constraints, and risks and develop plans, contingencies, and mitigations.
  • Create UAT testing strategies, estimate resources and schedules, and manage complex UAT activities across multiple Agile teams, business areas, and projects throughout the project lifecycle.
  • Plan and lead business test activities as project manager for business-related quality efforts, developing estimates, plans, schedules, measures, and milestones, tracking progress, and managing risks, issues, scope, and resources.
  • Lead UAT defect triage and prioritize testing based on business impact; monitor progress, remove obstacles, and report progress and recommendations to project and senior management across multiple projects.
  • Select, schedule, train, coach, and mentor the Business Test Team and UAT Quality Analysts, including providing access to systems and tools.
  • Serve as a business-area expert and information resource for Quality Assurance and other UAT Analysts; advise Product Owners on KPIs, use metrics to assess process effectiveness and quality, and drive process, practice, and tool improvements.
  • Assure business functional testing activities in a business work stream are completed with high quality while ensuring KPIs are not negatively affected.

Benefits

  • Competitive salary and bonus opportunities; the stated bonus target is 15%.
  • Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Paid time off that varies by role and tenure, in addition to 10 company-paid holidays.
  • Paid parental time off of up to 12 weeks, subject to eligibility requirements.
  • 401(k) retirement plan with a company match and potential discretionary contribution based on company performance, with no vesting period.
  • Award-winning wellness programs with participation rewards.
  • Employee Assistance Fund.
  • Commute and parking benefits.
  • Employee resource groups and opportunities to participate in Cambia-supported community outreach programs.
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