Test Lead Coordinator IV

Cambia Health Solutions•Little Rock, AR

1d•$79,000 - $143,000•Hybrid

About The Position

Cambia is seeking a Test Lead Coordinator IV to assure that business functional testing activities within a particular business work stream are completed with high quality and without negatively affecting KPIs. The role supports Cambia’s purpose of creating a person-focused and economically sustainable health care system. The position oversees complex User Acceptance Testing (UAT) across multiple Agile teams, business areas, and concurrent projects. It translates business requirements into comprehensive, risk-based tests; coordinates test data preparation and execution; manages defects and validates fixes; and reports testing status, metrics, issues, and risks. The coordinator also leads business test teams and UAT Quality Analysts, serves as a functional-area expert, and drives improvements to UAT processes, practices, and tools. This is a hybrid role requiring three days per week in the office, with locations in Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale. Preference is given to current employees and candidates who live within commuting distance of Salt Lake City, Boise, Fargo, Lewiston, Little Rock, or Springdale offices, or who are willing to relocate. Pay varies by work location. The national pay structure has a full salary range of $88,000–$143,000 and a 15% bonus target; the regional pay structure has a full salary range of $79,000–$129,000 and a 15% bonus target.

Requirements

Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field, or an equivalent combination of education and experience.
Eight or more years of experience in business, health insurance, or the general health industry.
Seven years of experience defining and analyzing business requirements, process modeling, and acceptance testing.
Two years of experience leading and delivering quality UAT for multiple complex corporate projects and leading continuous improvement initiatives for UAT.
Extensive experience effectively writing and running queries to support UAT activities.
Knowledge of the healthcare insurance domain and Facets, plus experience in a supported functional area such as claims, membership, or customer service; recognized expertise in one or more business areas or Agile teams.
Ability to turn business requirements into test cases and scripts that provide full functional coverage, prioritize them using a risk-based approach, and confirm systems meet business objectives.
Broad knowledge of testing techniques and industry-standard practices for preventing and detecting defects throughout the software development lifecycle, including accurate defect recording and communication.
Ability to create UAT strategies, manage activities across multiple Agile teams, business areas, and concurrent projects, and develop UAT methods, tools, and standards.
Ability to validate test data preparation; align teams on functional, regression, and end-to-end testing needs; analyze production defect leakage; and measure results against defined KPIs.
Ability to identify process changes and their impact on end-user procedures, perform complex workflow analysis, and recommend quality improvements.
Knowledge of software development and project methodologies, including Agile and company-approved project management practices.
Strong cross-functional communication, problem-solving, and collaboration skills; ability to lead team members, work independently or collaboratively, adapt in a fast-paced environment, and report UAT status, metrics, issues, and risks to all levels of management.

Nice To Haves

Experience with programming languages, software tools, desktop applications, and AI tools is highly desired.

Responsibilities

Understand the end-to-end business work stream from a business user's perspective and review business and system requirements, architecture and design documents, and preliminary test plans to inform UAT, regression, and end-to-end functional testing.
Define and prepare test data, execute tests, report results, submit defects, verify fixes, and compile final testing documentation for Bundle Release; support go-live and post-implementation activities.
Collaborate with peers, development partners, and Quality Assurance to ensure adequate test coverage and efficient UAT execution across business areas; identify quality goals, constraints, and risks and develop plans, contingencies, and mitigations.
Create UAT testing strategies, estimate resources and schedules, and manage complex UAT activities across multiple Agile teams, business areas, and projects throughout the project lifecycle.
Plan and lead business test activities as project manager for business-related quality efforts, including estimates, plans, schedules, measures, and milestones; track progress and proactively manage risks, issues, scope, and resources.
Lead UAT defect triage, prioritize testing by business impact, monitor progress, remove obstacles, and report progress and recommendations to project and senior management across multiple projects.
Select, schedule, train, coach, and mentor the Business Test Team and UAT Quality Analysts; provide access to systems and tools and support team development.
Serve as a business-area expert and information resource for Quality Assurance and other UAT Analysts; advise Product Owners on KPIs, use metrics to assess process effectiveness and quality, and drive process, practice, and tool improvements.

Benefits

Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Paid time off varying by role and tenure, in addition to 10 company-paid holidays.
401(k) retirement plan with a significant company match and potential discretionary contribution based on company performance, with no vesting period.
Up to 12 weeks of paid parental time off for employees meeting the stated eligibility requirements.
Wellness programs that reward participation.
Employee Assistance Fund.
Commute and parking benefits.
Competitive base pay, bonus opportunities, and generous benefits.
Work-from-home options for most roles, subject to wired internet requirements.