About The Position

CCS is seeking a performance test engineer to build and run performance tests for applications, APIs, and backend services. The role prioritizes k6, with JMeter as a secondary tool, and includes analyzing test results, identifying bottlenecks, and integrating performance testing into CI/CD pipelines. The position requires 5 to 12 years of overall experience, including 3 to 5 years with k6. CCS describes itself as a people-focused, flat organization that values strong ideas, radical truth, and data-driven decision-making. Its mission is to provide customer experience (CX) solutions in the contact center space, helping organizations achieve ROI and maintain a competitive advantage.

Requirements

  • Bachelor’s degree in Computer Science.
  • Strong hands-on experience with k6 and JMeter.
  • Strong performance testing experience, including designing and executing load, stress, endurance, and scalability tests.
  • Experience testing APIs and web applications.
  • Understanding of HTTP/HTTPS, cookies, sessions, headers, and authentication.
  • Ability to analyze logs, metrics, and monitoring data.
  • Scripting skills in JavaScript, Groovy, or Python.
  • Familiarity with Jenkins, GitLab CI, or Azure DevOps.
  • Strong communication and analytical skills.
  • 5 to 12 years of overall experience, including 3 to 5 years with k6.

Nice To Haves

  • Experience with AWS, Azure, or GCP; any cloud is acceptable.
  • Knowledge of Kubernetes and containerized applications, such as EKS.
  • Experience writing code in Java or Python.

Responsibilities

  • Build and maintain performance test scripts in k6 and JMeter.
  • Run load, stress, soak, spike, and endurance tests.
  • Test applications, APIs, and backend services.
  • Analyze response times, throughput, error rates, CPU, memory, and other metrics.
  • Identify bottlenecks and work with engineering teams to troubleshoot them.
  • Define performance goals and success criteria.
  • Write performance test reports.
  • Support benchmarking and capacity planning.
  • Integrate performance tests into CI/CD pipelines.
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