Test Administrator (Albany, NY)

Pearson • Albany, NY

6h • Onsite

About The Position

Pearson VUE is hiring a part-time Test Administrator in Albany, New York. The role provides secure exam delivery and superior customer service in a comfortable, friendly environment. The position is strictly part time, scheduled for 20 to 25 hours per week, with an expectation to work more hours if needed. Schedules are provided at least two weeks in advance.

The ideal candidate is available for varied shifts Monday through Saturday between 7:00 AM and 9:00 PM, including approximately two to three Saturdays per month. Sunday shifts are infrequent but may be needed. Flexible scheduling is required.

Requirements

• High school diploma or equivalent.
• Flexibility in work hours and days.
• Beginner to intermediate experience with Microsoft Word, Excel, and Outlook.
• Ability to sit for long periods and escort candidates to and from the testing room.
• Ability to bend, stoop, and lift up to 20 pounds, with reasonable accommodation.
• Comfort working in a quiet testing environment, hearing soft voices, and seeing details from a distance.

Nice To Haves

• At least one year of customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.

Responsibilities

• Follow testing procedures and company policies, using careful judgment.
• Check in candidates, verify identification, and explain the exam process.
• Proctor or invigilate candidates during testing.
• Work with internal departments to troubleshoot technical issues.
• Perform light housekeeping, including vacuuming floors and sanitizing keyboards after each candidate finishes an examination.
• Perform other duties as assigned.

Benefits

• Accrued paid sick time.
• Medical, dental, vision, life, short-term disability, and voluntary long-term disability benefits.
• Paid holidays, vacation, sick, and personal days under company policies.
• 401(k) retirement plan with employer match.
• Employee Stock Purchase Plan with biannual enrollment.
• Tuition reimbursement.
• Company-paid life insurance and business travel insurance benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED