Territory Sales Manager
About The Position
AutoZone’s Commercial Sales team serves automotive professionals, shop owners, and commercial customers through reliable parts delivery, expert support, and personalized service. The Territory Sales Manager oversees the commercial performance of multiple stores, leads sales teams, and works to ensure commercial customers receive WOW! Customer Service. The role develops market strategies, manages key accounts, and partners with Operations to improve profitability and customer satisfaction. The position includes building customer relationships, visiting accounts, growing territory sales, coaching commercial teams, monitoring store performance, and supporting operational, safety, reporting, and compliance requirements. Travel of at least 50% is required, including overnight travel.
Requirements
- At least 3 years of outside sales experience; automotive industry experience is preferred.
- Experience managing or leading teams, directly or indirectly.
- Strong communication, negotiation, and organizational skills.
- Ability to travel at least 50% of the time, including overnight travel.
- Understanding of sales metrics, customer development plans, and profitability analysis.
- Demonstrated integrity, passion, and drive for success.
Nice To Haves
- Automotive industry experience or technical product knowledge.
- Familiarity with commercial account management tools or CRM systems.
- Experience developing and executing territory growth strategies.
- Ability to coach and mentor sales teams to peak performance.
- Strong customer-service orientation and problem-solving skills.
Responsibilities
- Build loyalty and trust with current and prospective commercial customers.
- Visit accounts regularly to assess service quality and timeliness of deliveries.
- Address customer concerns and resolve complaints.
- Drive sales growth and profitability across the territory.
- Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets.
- Develop market analyses and action plans for commercial accounts.
- Identify new business opportunities through in-person and phone outreach.
- Partner with Operations to support a smooth customer experience from order through fulfillment.
- Ensure stocking programs are maintained weekly according to policy.
- Monitor store performance and provide feedback to improve service and productivity.
- Lead and coach Commercial AutoZoners to deliver WOW! Customer Service.
- Ensure compliance with company policies, loss prevention requirements, and safe-driving procedures.
- Maintain a safe working environment and enforce PPE use.
- Maintain the company vehicle properly and report maintenance issues.
- Analyze sales reports and take appropriate action.
- Understand and apply P&L and gross-profit principles.
- Follow accident procedures and ensure driver-status compliance.
Benefits
- Competitive pay.
- Medical, dental, and vision plans.
- AutoZone in-store discount and other exclusive discounts and perks.
- 401(k) with company match.
- Stock Purchase Plan.
- AutoZoners Living Well Program, including free mental health support.
- Opportunities for career growth.
- Paid time off for full-time AutoZoners.
- Life and short- and long-term disability insurance options for full-time AutoZoners.
- Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
- Tuition reimbursement for full-time AutoZoners.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
