Territory Sales Consultant (TSC)

Stephenson's Rental ServicesCambridge, ON
Hybrid

About The Position

Stephenson’s Rental Services is a Canadian owned and operated leader in the equipment rental industry, serving customers in Alberta, Ontario, and Quebec. The Territory Sales Consultant (TSC) role involves spending up to 80% of their time in the field to build and maintain customer relationships, secure ongoing orders, and address customer issues. The company values respect, passion, simplicity, progressive thinking, and a family focus. Health and safety are paramount, with all employees sharing responsibility for maintaining a safe work environment.

Requirements

  • 2 to 5 years experience in Sales and/or Customer Service, with a preference for a background in Rental Equipment or Construction.
  • Valid G-Class (ON)/Class 5 (AB) Driver’s License with clean abstract.
  • Strong MS Office skills.
  • Exceptional communication and customer service skills.
  • Able to work independently with minimal supervision while maintaining tight deadlines under multiple projects.
  • Strong attention to detail and able to manage multiple tasks, manage projects, and solve problems.
  • Acute business acumen and negotiation skills.

Nice To Haves

  • Post-Secondary Diploma or Degree preferred.
  • Knowledge of the regional construction market is a strong asset.

Responsibilities

  • Create and execute a prospecting plan to secure new local customers within the assigned market area to strengthen the local client portfolio.
  • Promote Stephenson’s products and services to customers, providing applications and promotional materials.
  • Develop daily and weekly sales call plans for prospecting new accounts and connections with existing accounts.
  • Complete and maintain call reports and sales plans accurately and in a timely manner.
  • Provide the Branch Manager with regular updates on accounts for forecasting and collaboration and attend all sales meetings and events.
  • Successfully establish new and/or build on existing customer relationships.
  • Maintain sales funnels and communicate site information with sales and operations teams.
  • Prepare and deliver annual customer pricing agreements and provide sales information for the budget process.
  • Identify customer trends and make recommendations on new products, programs, and services.
  • Ensure strong relationships and connections with internal partners (other TSCs, Branch/Hub Managers, and Store Teams) to review weekly sales activity, wins & challenges, and opportunities to increase market share.
  • When required, load the required company vehicle and deliver items to customer sites.
  • Keep themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws.
  • Report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

Benefits

  • Competitive wages and bonus opportunities
  • Company vehicle, phone, and laptop provided
  • Paid time off
  • Company paid benefits including health, dental and vision care
  • Life insurance and RRSP matching
  • Annual uniform and PPE allowance
  • Discounted gym membership and exclusive store discounts
  • Internal training, career development, mentorship, and apprenticeship options
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