Territory Rep

Rite-Hite • North Brunswick, NJ

1d

About The Position

The Territory Rep grows sales and profitability within an assigned territory by selling Rite-Hite dock products, allied equipment, service level agreement (SLA) agreements, and services. The role develops long-term customer relationships by identifying needs and recommending solutions that improve safety, productivity, and equipment reliability. Reporting to the District Manager, the representative develops market penetration, sales volume, and profitability by promoting the District Office’s products and professional services. The role requires a results-driven, customer-focused sales professional with strong mechanical and electronic comprehension, excellent communication skills, and the ability to interact effectively with people ranging from dock workers to boardroom stakeholders.

The representative works with end users and general contractors, conducts field-based prospecting and customer visits, presents and demonstrates equipment, develops proposals, and closes sales. The role also provides technical guidance on equipment use, operation, and maintenance; generates product and service contracts; maintains accurate CRM records; and contributes market information and sales approaches to district development. Frequent travel to customer locations is required, with travel estimated at approximately 20% of the assigned region. The work environment includes both field and office settings.

Employees are expected to model Rite-Hite’s values and contribute to a culture of accountability, collaboration, respect, and safety. They must follow company, OSHA, and customer-site safety requirements, use required PPE, and report hazards and incidents promptly.

Requirements

• Bachelor’s degree, 2–3 years of industry experience, or a combination of both.
• Strong mechanical and electronic comprehension.
• Excellent communication skills and a professional, customer-oriented attitude.
• Flexibility to interact effectively with dock workers through boardroom audiences.
• Confidence and tact.
• Ability to read and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to generate reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
• Ability to work with probability and statistical inference, and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems with limited standardization and interpret written, oral, diagrammatic, or scheduled instructions.
• Ability to maintain safe work practices and comply with applicable safety regulations, company policies, and customer-site requirements, including PPE use and reporting unsafe conditions.
• Valid driver’s license and ability to travel extensively throughout the assigned region (approximately 20%).
• Ability to meet customer-site access, safety, and security requirements.
• Ability to work flexible hours as business needs require.
• Ability to maintain confidentiality and exercise sound judgment with sensitive business information.
• Ability to pass pre-employment and motor vehicle record (MVR) checks.
• Eligibility to work in the United States.

Nice To Haves

• Previous material handling or loading dock equipment sales experience.

Responsibilities

• Achieve established sales, gross profit, and priority product growth goals in the assigned territory.
• Develop long-term customer relationships and secure customer commitments for District Office product lines.
• Maintain strong knowledge of products, applications, competitive activity, and market conditions; demonstrate effective presentation, product demonstration, and closing skills.
• Use sales tools and District, Regional, and Corporate resources effectively.
• Provide market data and new approaches to support district sales strategy and development.
• Help end users select appropriate equipment designs and applications to maximize productivity and safety relative to their investment.
• Use professional sales presentations, equipment demonstrations, sales tools, and proposals to sell service and equipment solutions.
• Develop solution-selling relationships by addressing or preventing customer equipment and maintenance problems.
• Maximize the number of SLA agreements in the territory and develop relationships that support preference for future product needs.
• Monitor competitive activity and pricing related to planned maintenance, service, parts, and new products.
• Conduct extensive field cold calling and face-to-face contact with existing and prospective customers; set appointments with industrial account decision-makers.
• Deliver on-the-dock presentations, demonstrate equipment, generate proposals, and close orders.
• Maintain accurate and timely CRM records of customer activity, opportunities, proposals, and forecasts.
• Provide clients technical services related to equipment use, operation, and maintenance.
• Generate sales or service contracts for products or services.
• Maintain timely contact with general contractors, develop awareness of Arbon products and services, and ensure Arbon is included on bids for the full product line.
• Develop professional contractor relationships through proposals, follow-up, and after-sales support.
• Develop knowledge of competitive activity and pricing policies to maintain market position.
• Support and promote workplace safety; follow company and OSHA policies, use required PPE, and promptly report hazards, near misses, and incidents.
• Comply with customer-site access, safety, and security requirements and maintain confidentiality when handling sensitive business information.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• Well-being program with an opportunity to receive an extra day off and other offerings.
• 401(k) retirement savings program with company match.
• Profit sharing.
• Paid holidays, vacation time, and personal/sick days.

What This Job Offers

• Job Type: Full-time