Territory Merchandising Specialist
About The Position
The Territory Merchandising Specialist supports merchandising execution and operational consistency across assigned store locations. The role provides hands-on training, onboarding, and coaching to Home Store Representatives and serves as a subject matter resource for merchandising processes, planograms, technology, and retailer requirements. The specialist troubleshoots challenges and partners with the Home Store Supervisor to strengthen team capabilities, collaboration, and execution quality. This is a field-based role across multiple retail store locations. It requires travel and flexible schedules, as well as physical work including lifting, standing, walking, bending, kneeling, reaching, climbing ladders or using step stools, fixture assembly, and product movement.
Requirements
- Demonstrated proficiency in planograms, schematics, product placement, and merchandising standards.
- Ability to demonstrate processes clearly and provide constructive feedback.
- Strong organizational skills and ability to manage competing priorities across multiple store locations.
- Effective communication and relationship-building skills.
- Proficiency with mobile devices, digital reporting tools, and company technology platforms.
- Strong leadership, coaching, and team development skills.
- Strong merchandising execution and planogram interpretation skills.
- Ability to train, coach, and share knowledge with team members at varying experience levels.
- Strong problem-solving skills and ability to identify execution gaps and recommend solutions.
- Effective communication and collaboration skills to build trust with team members, retailer partners, and leadership.
- Strong attention to detail, organization, and time management.
- Ability to work independently while partnering with the Home Store Supervisor to support team and program objectives.
- Ability to lift and move up to 40 pounds; stand and walk for extended periods; bend, kneel, and reach frequently; climb ladders or use step stools as needed; and perform physical labor including fixture assembly and product movement.
- Ability to travel and work flexible schedules.
Nice To Haves
- 1+ years of experience in retail merchandising, category resets, store operations, or a related field preferred.
- Experience training, mentoring, or supporting the development of others preferred.
Responsibilities
- Execute and support planogram updates, category resets, merchandising projects, and special initiatives across assigned store locations, ensuring accurate, safe, and timely completion.
- Train and onboard Home Store Representatives on merchandising processes, planograms, company technology, reporting requirements, safety procedures, and retailer standards.
- Provide ongoing coaching, field guidance, and knowledge-sharing to improve team members’ skills, execution quality, and efficiency.
- Troubleshoot merchandising challenges, answer process questions, and identify solutions within established program standards.
- Provide store coverage and execution support during absences, peak workload periods, onboarding, and other coverage needs as directed by the Home Store Supervisor.
- Maintain effective relationships with retailer management and field team members through clear communication, collaboration, and professional conduct.
- Support implementation of new technology, tools, procedures, and process improvements to promote consistent execution and effective ways of working.
- Communicate field observations, training progress, execution challenges, and improvement opportunities to the Home Store Supervisor, and complete required reporting and documentation.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
