Territory Manager - North & South Carolina

Ace Hardware•Charlotte, NC

About The Position

The Territory Manager grows profitable sales with new and existing Emery Jensen customers across North Carolina and South Carolina, covering the Coastal area. The role manages relationships with independent lumberyards, paint retailers, hardware stores, and ecommerce retailers and serves as their primary link to Emery Jensen. Its focus includes growing weekly warehouse orders, promotional and drop-ship programs, and new accounts. This field-based position reports to the Director of Sales for the Southeast region and works closely with Retail Sales Specialists, the Sales Support Team, and the Care Center. The role helps expand Emery Jensen’s customer base and supports independent businesses in their communities. It requires extensive travel, including overnight travel at least three days per week, driving a company vehicle, and the ability to lift up to 50 pounds and climb a ladder.

Requirements

Strong listening and negotiation skills.
Excellent verbal and written communication skills.
Ability to build and carry out a sales growth plan.
Ability to manage multiple projects and customer priorities.
Proficiency in Microsoft Word, Excel, and PowerPoint.
Ability to travel extensively, including overnight travel at least 3 days per week.
Ability to lift up to 50 pounds and climb a ladder.
Must drive a company vehicle and meet company motor vehicle and insurance eligibility requirements.
Must have a valid U.S. driver’s license for at least three continuous years immediately preceding the application date.
Not eligible for employment visa sponsorship now or in the future.

Nice To Haves

5 years of business sales experience.
Hardware or pro lumber sales experience.
Bachelor's degree or equivalent experience.
Residence in or near Charlotte, Raleigh, Charleston, or Columbia.

Responsibilities

Build and deliver a territory sales plan that meets annual sales and profit goals.
Visit core customers at least every 30 days and complete 8 to 10 store visits weekly.
Prospect new customers, with 1 to 2 prospect visits each week.
Plan weekly sales routes and customer calls.
Launch new programs and promotions at the store level.
Record leads, opportunities, and visits in Salesforce each week.
Partner with the Sales Support Team and Care Center to resolve customer issues quickly.
Share market insights, wins, and challenges with sales leadership.
Represent Emery Jensen at industry trade shows and events as needed.
Manage travel and entertainment expenses responsibly.

Benefits

401(k) retirement savings plan with a fully vested matching contribution in the first year and an annual discretionary contribution, subject to eligibility requirements.
Incentive opportunities based on role and grade level.
Medical, dental, vision, disability, and life insurance coverage for employees and dependents.
Short-term disability coverage for up to 26 weeks.
21 days of vacation immediately available, prorated in the first year.
Up to 6 paid holidays depending on the month of hire.
Company car, phone, and fuel card for field-based positions.
Annual Cares Week and 20 hours off work per year to volunteer.
Opportunities to support Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation.
On-site classes, facilitator-led courses, tuition assistance, and development and coaching.
Campus events, including Employee Appreciation Week, vendor demos, cookouts, and merchandise sales.
On-site or mobile services such as spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, and more.
Employee discounts on Ace merchandise, travel, fitness, computers, and other products and services.
Paid birth/adoption bonding time off.
Adoption cost reimbursement.
Employee Assistance Program with access to therapists and lawyers, financial guidance, elder and childcare guidance, and entertainment-ticket assistance.
Identity theft protection.