Territory Manager - Maine and NE New Hampshire

Hallmark•Kansas City, MO
•Hybrid

About The Position

Global Merchandising Services (GMS) is a centralized service organization responsible for ensuring Hallmark’s product is displayed in-store and ready for purchase. As a Territory Manager (TM) in the Maine, NE New Hampshire territory, you will lead a team of over 100 Hallmarkers responsible to bring displays to life that enable a more caring and connected world for our shoppers. You will be responsible to lead, develop and inspire a supervisor team that sets priorities and ensures retail execution in over 600 locations across mass, drug, discount, department, value, and specialty retail channels. You will set and communicate strategic priorities for your territory as well as evaluate performance leveraging targeted KPIs. You will also lead Human Resources and Legal compliance within your territory including performance management, talent development, and onboarding new talent. This position will be based in the Maine/NE New Hampshire area, centrally located would be ideal. Candidates who apply should currently reside within the territory geography. You will travel to meet, lead and coach your team about 25% of your time with the other 75% in your home-based office. You will have access to a travel allowance program using your own vehicle. This TM position is very autonomous and operates out of your own home office. You will be expected to make occasional visits to retail store locations in your territory to work face-to-face with your team of local supervisors and merchandisers.

Requirements

  • Bachelor’s degree or 4 years of professional work experience
  • Minimum of 4-years of people leadership experience.
  • Ability to work independently
  • Leadership and people management skills: ability to direct, manage and motivate a part-time service team.
  • Organizational and time management skills: ability to multi-task and manage multiple, changing priorities
  • Communication skills: ability to communicate effectively (written & verbal).
  • Customer relationship building skills: ability to develop current and new customer relationships
  • A demonstrated comfort using Microsoft Office products (TEAMs, Excel, PowerPoint, Word, Tableau, Co-Pilot, etc.) to help drive business results.
  • Endless curiosity and strategic thinking: Able to leverage Dashboard data to analyze and drive decision making.

Nice To Haves

  • At least 3 years of mass channel, drug store, food store, consumer product goods (CPG), vendor, or retail experience
  • Bachelor’s degree

Responsibilities

  • Lead, develop and inspire a supervisor team that sets priorities and ensures retail execution in over 600 locations.
  • Set and communicate strategic priorities for your territory.
  • Evaluate performance leveraging targeted KPIs.
  • Lead Human Resources and Legal compliance within your territory including performance management, talent development, and onboarding new talent.
  • Make occasional visits to retail store locations in your territory to work face-to-face with your team of local supervisors and merchandisers.

Benefits

  • medical
  • dental
  • vision plans
  • paid time off
  • 401K with company match
  • profit-sharing
  • travel allowance program
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