Territory Manager, SCS - Buffalo/Rochester, NY

Boston Scientific•Rochester, NY

About The Position

At Boston Scientific Neuromodulation, the Territory Manager joins a team focused on improving patients’ lives through technology and service. The team provides pain management solutions, including Spinal Cord Stimulation, Radiofrequency Ablation, and Interspinous Decompression Spacers. The role focuses on patient care, sales growth, customer development, and support for physicians using Spinal Cord Stimulation products. The Territory Manager oversees the SCS patient-care process, including pre-surgical education, post-surgical follow-ups, and long-term device care. The position also develops physician referrals and supports product use in operating rooms and with patients. It requires working with regional and cross-functional colleagues to meet territory goals, build customer loyalty, and execute sales strategies.

Requirements

  • Bachelor’s degree.
  • At least 2 years of work experience in a sales and/or clinical role, or an equivalent combination of education and experience.
  • Appropriate working knowledge of Boston Scientific Spinal Cord Stimulation products and applications.
  • Basic computer skills for procedures and programming.

Nice To Haves

  • Medical device sales experience.
  • Bachelor’s degree in Nursing, Biology, Kinesiology, or another science field.

Responsibilities

  • Cultivate a designated customer base and continuously prospect for new customers in the assigned geographic area.
  • Act on leads and persuasively position Boston Scientific products and services against competitors.
  • Drive territory sales revenue and ensure the territory meets or exceeds its goals.
  • Assess competitors’ strengths, weaknesses, and strategies, and work with the Regional Business Director and other team members to develop sales strategies.
  • Oversee the SCS patient-care process, including pre-surgical education, post-surgical follow-ups, and long-term device care.
  • Build a referral base of physicians, operating-room staff, and hospital staff.
  • Support physicians’ use of Boston Scientific products in the operating room and with patients.
  • Translate technical and clinical knowledge into information that builds customer and patient loyalty.
  • Give and receive coaching and open, honest feedback; foster cooperation, communication, and cohesion among team members.
  • Build rapport with clinicians, nurses, technicians, patients, and colleagues to influence sales and use of SCS products; listen to others with empathy and respect.
  • Maintain pricing strategy discipline, anticipate problems, and establish procedures for meeting goals.
  • Apply financial management principles at the territory level.
  • Collaborate with the Regional Business Director, Health Economics & Reimbursement, and National Accounts to increase sales team success.
  • Pursue professional and personal development.

Benefits

  • Core and optional benefits are offered; details are available at www.bscbenefitsconnect.com.
  • Variable compensation governed by the Sales Incentive Compensation Plan, including certain annual non-discretionary incentives based on predetermined objectives.
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