Territory Account Manager - Buffalo, NY

Heartflow•Buffalo, NY
•Remote

About The Position

Heartflow is hiring a Territory Account Manager to represent the company in a defined geographic region and help customers succeed with its non-invasive cardiovascular diagnostic technology. The role focuses on driving adoption through referring physician networks and proactively supporting, educating, and providing solutions to customers. It is customer-facing, with regular interaction with cardiologists, primary care physicians, nurse practitioners, and other stakeholders. The position is based from a home office and involves approximately 20–25% travel. The Territory Account Manager develops and executes business development plans for key strategic Heartflow accounts, collaborating with account stakeholders and cross-functional teams to expand use of the cCTA and FFRct clinical pathway. Success is evaluated through account quota attainment, cCTA growth, and FFRct penetration and case growth against baseline.

Requirements

  • Proven sales skills and a track record of sales achievement.
  • A four-year degree and at least 5 years of related sales or clinical experience, or a two-year degree and at least 7 years of related sales or clinical experience.
  • Ability to quickly learn clinical and technical information and communicate it to customers.
  • Ability to develop relationships with administrative, clinical, physician, hospital marketing, and other strategic stakeholders.
  • Customer-focused mentality and ability to explain medical technologies to physicians and other healthcare professionals.
  • Self-motivation and ability to initiate, organize, and complete projects.
  • Strong problem-solving ability, including under pressure, and a strong work ethic.
  • Ability to work effectively in cross-functional teams and with customers from a range of technical and clinical backgrounds.
  • Excellent verbal and written communication skills and professional etiquette.
  • Experience with Salesforce.com or a similar CRM.
  • Ability to work from a home office and travel approximately 20–25%.

Nice To Haves

  • Experience building and supporting strong clinical programs.
  • Knowledge of cardiac patient pathways and diagnostic technology.
  • Degree in Science, Medical, Business, Marketing, or a Technical field.
  • Prior experience in medical devices, cardiology pharmaceuticals, cardiology radiopharmaceuticals, hospitals, or medical software.
  • Experience introducing new cardiovascular technologies into hospitals.

Responsibilities

  • Develop and execute business development plans for key strategic Heartflow accounts in collaboration with account stakeholders.
  • Drive growth and adoption of the cCTA and FFRct clinical pathway.
  • Coordinate cross-functional resources and collaborate with Territory Sales Managers, Marketing, Market Access, CT Apps, Product Development, Clinical, and other Heartflow team members.
  • Develop programs and customer engagement activities, including dinner programs, VIP visits, CT Pathway roadshows, and referring physician office meetings.
  • Build and maintain relationships with referring physicians and other key clinical and account stakeholders.
  • Educate customers about Heartflow’s value proposition through presentations and discussions with referring physicians.
  • Promote Heartflow and build customer advocacy.
  • Support sales, marketing, education, training, and program development plans for focused customers.
  • Achieve or exceed account quota and increase cCTA growth and FFRct penetration and case growth in assigned accounts.
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