Territory Manager, FF

CaleresPortland, OR
Onsite

About The Position

If you're looking for that next step in your career, make it famous! To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Territory Sales Manager, you are passionate about helping people serve their communities by leading your teams to provide the best shoe store experience for the whole family. You do this by challenging yourself and leading your store managers to meet and exceed Talent, Culture, and Operational responsibilities of your role. You are a multi-unit people leader, taking pride in your leadership and ability to motivate your teams to achieve sales targets and growth goals. Through personal demonstration, training, and development, you create an in-store culture where customers say, “I’ll take it” and are loyal to your stores, our brands, and our company. You are enthusiastic about the product and presentation of your stores, staying up to date on trends, and educate your teams to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

Requirements

  • Some college required
  • 5+ years of retail store management experience
  • Builds constructive and effective relationships within stores and with corporate partners
  • Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals
  • Demonstrates an ability to lead, manage, motivate, and communicate positively with corporate partners and store associates at all levels.
  • Ability to train, coach and develop managers
  • Must exercise considerable independent judgment and discretion partnering with Zone Sales Director as needed
  • Strong cognitive skills including problem analysis, decision making, financial and quantitative analysis
  • Strong working knowledge of general retail practices and procedures
  • Ability to influence at all levels, as well as a demonstrated ability to work effectively within a team and be assertive in driving successful management strategies
  • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours
  • Proficient with Microsoft Office Suite, email, and internet

Nice To Haves

  • multi-store experience preferred

Responsibilities

  • Develop a talent plan based on individual store and/or market needs, demonstrating ownership and accountability over succession planning.
  • Proactively invest in and develop internal talent, encouraging associates to consider their career development and the avenues to achieve it.
  • Allocate time, effort and resources to leader development to build a strong internal pipeline.
  • Understand the importance of proactively sourcing and attracting talent that has the expertise and skills needed to enhance full team potential and bring the company’s vision to life emphasizing a disciplined culture focused on customer relationships, operational excellence, and flawless execution of both.
  • Lead consistent execution of operational, merchandising and selling strategies, employing nimble and positive changes based on insights from business analysis and thoughtful observations.
  • Apply store standards and recognize the importance of leveraging resources and partners to navigate the complexities of your stores/territory.
  • Identify themes in customer feedback and share back ideas and insights with peers across the zone.
  • Take ownership of your goals and act with purpose and drive to achieve them, mindful of their impact on Famous’s overall performance.
  • Utilize acute awareness of the customer experience and market demographics to coach your team to our standards for selling behaviors.
  • Create a work and team environment where diversity and inclusivity are valued, ensuring each associate feels included and respected.
  • Maintain a positive and proactive mindset, particularly when facing difficult situations, setting a winning example for others to follow.
  • Promote team engagement in fresh and exciting ways to increase retention and improve Associate performance.
  • Objectively assess situations, considering a variety of informed perspectives to make well informed decisions.
  • Implement time sensitive decisions where information is incomplete and select an appropriate response utilizing sound judgment over emotion.
  • Accurately assess personal strengths and opportunities, are open to & seek feedback, lead with company values, and face difficult decisions with balanced emotions.
  • Be knowledgeable about careers, create opportunities for oneself, and actively seek self-improvement.

Benefits

  • Monthly Performance Bonus. Get rewarded for meeting goals monthly!
  • Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
  • Our Shoe Discounts. No matter your style, we’ve got your perfect fit covered with a 30% Associate Discount at Famous Footwear and across our Caleres brands including Sam Edelman, Naturalizer, Dr. Scholls, Vionic, Allen Edmonds & more.
  • Relaxed Dress Code & Small Team Environment. You will be a leader in our supportive small team environment. Our relaxed dress code policy lets you showcase your authentic self while you work.
  • Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
  • Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
  • Benefit Offerings: PTO, Health, and Retirement. To learn more details about our Total Rewards program, visit www.yourcaleres.com.
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