Territory Manager, Acute Heart Failure -- Boston

Abbott • Boston, MA

3d • $83,300 - $166,600 • Remote

About The Position

The Territory Manager, Acute Heart Failure is responsible for growing sales and supporting customers across an assigned territory. The role requires clinical and technical knowledge of Abbott’s CentriMag Circulatory and Respiratory Support System and related products, as well as a strong understanding of ECMO and ventricular support therapy. The manager develops customer relationships, provides clinical and technical guidance, manages accounts and sales opportunities, and works with internal teams to deliver customer service and meet sales targets.

The position is remote in the United States, with extensive travel throughout the territory, including overnight travel. Travel is listed as 50% of the time. The role may involve prolonged standing, driving a personal or company vehicle, and keyboard use for at least half of the workday.

Requirements

• Bachelor’s degree required.
• At least five years of medical device sales experience in the cardiovascular field.
• Ability to travel extensively throughout the territory, including overnight stays.
• Understanding of hospital account management and ability to establish strong customer relationships.
• Demonstrated success in previous medical device sales roles.
• In-depth understanding of the market, accounts, and customers in the assigned territory.

Nice To Haves

• Graduate degree.
• Experience with the clinical and technical application of ECMO.
• Clinical licensure or clinical experience.

Responsibilities

• Achieve sales targets outlined in the annual plan and meet monthly, quarterly, and annual sales goals.
• Build and maintain customer relationships, prioritize customer and patient needs, and demonstrate professional conduct.
• Develop clinical and technical knowledge of the CentriMag system and other products in the Acute product portfolio, including their clinical applications.
• Manage customer contracts, price quotes, complaints, Salesforce.com pipeline records, expenses, training, and compliance activities.
• Collaborate with regional and territory teams and internal functions including Training and Education, Healthcare Economics and Reimbursement, Customer Service, Finance, and Marketing.
• Manage accounts, forecast sales, and maintain the sales pipeline using Salesforce.com.
• Follow Advamed guidelines and Abbott employee compliance policies.
• Understand hospital administration, departmental, and purchasing policies and procedures.
• Observe appropriate practices when working in ICUs, operating rooms, cath labs, emergency rooms, and intra- or extra-hospital transport environments.
• Work with perfusionists, surgeons, intensivists, cardiologists, respiratory therapists, nurses, and ECMO specialists in clinical settings.
• Initiate and maintain account contacts, conduct sales calls, and provide customers with clinical and technical support and guidance.
• Develop strategies and tactics to improve sales and customer support, and provide field input on market dynamics and competitive activity.
• Serve as a corporate liaison with internal departments and provide customer service in coordination with relevant teams.
• Record sales calls, customer contacts, and product-category opportunities in Salesforce.com; support timely preparation of offers and price quotes and provide market feedback.
• Complete sales and expense reports and other management-requested documentation in a timely manner and in accordance with company policy.
• Safeguard company equipment and confidential information.
• Support regional and national trade shows as requested by management.
• Report product failures and customer complaints to Regulatory promptly.
• Share product-improvement concepts and ideas with Marketing and Research and Development.
• Perform other duties as assigned by management.

Benefits

• Employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, providing an affordable and convenient path to earning a bachelor’s degree.
• Career development opportunities with an international company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level