Territory Business Manager - Ophthalmology (Louisiana & Arkansas)

Apellis Pharmaceuticals•Minneapolis, MN

2d•Remote

About The Position

The Territory Business Manager (TBM) is a customer-facing sales role representing Apellis to key retina specialists and institutions within a defined geography. The primary goal is to build trust in Apellis, its values, its science, and its product. The TBM will be responsible for understanding retina accounts, developing effective account plans that address the needs of external stakeholders (physicians, techs, office staff, administration, billing, reimbursement, etc.), and creating and implementing geographic business plans in collaboration with other customer-facing teams. The role involves providing disease state education, identifying treatment patterns, mapping referral networks, selling with science, and collaborating with internal and external stakeholders while adhering to all compliance and regulatory requirements.

Requirements

BS/BA degree required
5+ years of biotech/pharma sales and account management experience required.
Must live in territory.
Must be willing and able to fully comply with all applicable credentialing requirements for customer interaction.
Must adhere to all regulatory and compliance requirements.

Nice To Haves

3+ years of ophthalmology and/or retina experience is strongly preferred.
Experience in buy & bill, biologics, and ophthalmic product launches is a plus.
Proven track record of sales success
Expertise in creating and executing on business plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations
Positive attitude and comfort in navigating ambiguity
Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence
The ability to persevere and focus on solutions when encountering all obstacles.
Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector

Responsibilities

Build and maintain proficiency in the disease state, patient and clinic experience, and product.
Drive company revenue by achieving all sales/marketing objectives and goals.
Serve as the primary commercial interface with the retina community, being accountable for the overall customer experience.
Develop and maintain a deep understanding of and relationships with offices, including all relevant stakeholders (e.g., physicians, techs, office staff, management, etc.).
Establish and execute against business plans in alignment with national strategy and resources.
Effectively communicate those plans and business planning discussions with leadership, building understanding and support.
Assess the treatment patterns and referral networks to targeted key customer accounts.
Work collaboratively with multiple internal and external stakeholders to achieve objectives.
Proactively communicate with Regional Sales Director (RSD) and fellow Territory Business Managers (TBMs) on a routine basis to discuss/share ideas and challenges.
Share field insights back with the home-office team and participate in internal workshops and insight readouts.
Regularly bring forward innovative engagement tactics.
Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Apellis culture and values.