Territory Account Manager - Virginia and West Virginia

GSK • Richmond, VA

12h • $132,750 - $221,250 • Remote

About The Position

ViiV Healthcare is seeking an experienced, results-driven specialty sales professional for its long-acting HIV Injectable Treatment Sales team, covering Virginia and West Virginia. The Territory Account Manager will work with healthcare professionals (HCPs) to adopt a new approach to HIV treatment in a fast-paced, complex launch environment. The role requires adaptability, cross-functional partnership, and the ability to develop strategic business plans with specific, measurable, action-oriented objectives aligned with territory and account goals.

The position focuses on selling to HCPs, servicing accounts, and contributing to ViiV Healthcare’s mission of leaving no person living with HIV behind. Success includes driving business objectives and working within an integrated account management framework to establish and deliver a buy-and-bill treatment model. The role involves understanding customers’ clinical, organizational, and financial needs; developing tailored account plans; coordinating with internal partners; and providing responsive customer service while following compliance and regulatory guidelines.

Requirements

• BA/BS degree.
• At least 2 years of pharmaceutical sales experience, including specialty sales experience.
• Ability to travel domestically as necessary, potentially including overnight travel; the majority of time will be spent in market.
• Valid driver’s license.

Nice To Haves

• Degree in Business, Marketing, or Life Sciences.
• Strong planning and organization skills, analytical ability, business acumen, decision-making ability, and problem-solving skills.
• Experience influencing and collaborating cross-functionally in a matrixed environment.
• Excellent written and oral communication skills.
• Sales success in complex market access coverage situations.
• Experience working with HCPs to procure, manage, and administer cold-chain treatment products.
• Knowledge of HIV treatment and/or prevention markets.
• Spanish bilingual skills; preferred but not required.
• Experience partnering cross-functionally within an integrated account team model that includes multiple field-based team members.

Responsibilities

• Identify, target, and win new business by influencing HCPs to adopt a new approach to HIV treatment.
• Engage HCPs, nurses, staff, and administrators to understand clinical, organizational, and financial challenges and opportunities within target accounts.
• Use data analytics, business acumen, and market expertise to identify high-priority prospects.
• Prepare and execute business plans tailored to each customer and help HCPs scale their treatment model to reach more patients.
• Coordinate and partner with cross-functional team members, including Clinical Nurse Educators and Field Reimbursement Managers, to deliver an integrated product experience.
• Maintain a portfolio-based selling mindset and close internal communication loops to provide customers with a cohesive, integrated ViiV experience.
• Anticipate and address HCP problems, needs, and requests through exceptional customer service.
• Deliver and adapt execution plans to achieve performance goals using KPIs, scaling successful approaches, and business problem solving.
• Develop and foster relationships with influential customers and thought leaders.
• Act consistently with ViiV’s culture, expectations, and values; embrace ambiguity in a launch environment and treat setbacks as opportunities to learn and grow.
• Escalate issues and risks when needed, speak up, and follow key compliance and regulatory guidelines.

Benefits

• Annual bonus.
• Eligibility to participate in a share-based long-term incentive program, dependent on role level.
• Health care and other insurance benefits for employees and family.
• Retirement benefits.
• Paid holidays.
• Vacation.
• Paid caregiver, parental, and medical leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level