Territory Account Manager

OnCall Air•San Antonio, TX

About The Position

The Territory Account Manager at Gemaire is responsible for consultative selling to assigned and prospective customers. The role focuses on developing contractor relationships to acquire and maintain a strong customer base in an assigned territory. The Territory Account Manager represents Gemaire’s products and services and works to ensure customers’ needs and expectations are met. The position requires a self-directed, customer-focused salesperson who can grow territory sales and market share, develop new dealer relationships, and achieve individual and regional sales goals. The role also involves working with vendor partners, attending customer and industry events, resolving issues, and continuing to build product and sales knowledge through training.

Requirements

Customer-focused, goal-oriented, self-motivated, driven to meet deadlines, and able to work collaboratively as part of a team.
Proven work history in sales and marketing, with proficiency in air conditioning, heating, and ventilation equipment at a wholesale distribution level.
2–4 years of experience in residential and commercial contractor relationships.
Strong communication, time-management, and organizational skills.
Proven success in sales, marketing, operations, and leadership roles.
Proven success establishing and meeting sales goals.
Experience with a CRM system to track and report customer opportunities.
Strong interpersonal skills, including sales, problem-solving, and customer service.
Ability to analyze sales and market data.
Ability to deliver quality presentations and act as a business consultant.
Ability to work independently while meeting assigned goals and objectives within designated time frames.
Willingness to learn, teach, and lead.
Proficiency with Microsoft Office products, including Word, Excel, and Outlook; abilities must be demonstrated through an administered assessment.
Ability to understand technology and learn new software quickly and accurately.
Reliable transportation, a valid driver’s license, and continuous, current vehicle insurance in accordance with company policy.

Nice To Haves

Preferred 2–4 years of sales experience in the HVAC industry.
Candidates with 5–10 years of sales experience outside the HVAC industry may be considered if they can provide evidence of sales results.

Responsibilities

Generate additional sales in the assigned territory.
Grow market share and prospect for new business in the assigned market.
Support customers by understanding their needs, delivering value, and following through in a timely manner.
Develop new dealers using programs and market strategies.
Conduct a minimum of 25 face-to-face meetings weekly.
Negotiate pricing based on market conditions while maintaining company profit goals.
Achieve or exceed the individual territory sales budget and contribute to regional sales budgets.
Take a proactive approach to sales development and problem-solving.
Resolve customer problems and issues promptly.
Attend training classes to acquire skills and knowledge that help meet and exceed customer needs.
Work with vendor partners to identify and execute opportunities.
Host dealer meetings, conferences, conventions, incentive trips, and similar functions.
Participate in home product shows, utility-sponsored events, industry associations, and similar activities as requested.
Interact professionally and courteously with contractors, customers, and employees.
Perform other duties as assigned.
Work with the Regional Sales Manager to develop new and existing customer relationships and identify opportunities.
Plan and forecast the territory for growth by strategically assessing the customer base.