Terminal Truck Coordinator

BWC Terminal Holdings•Texas City, TX
•Onsite

About The Position

The primary role of a Terminal Truck Coordinator is to facilitate smooth, efficient operations while providing excellent service to truck drivers and ensuring their orders are processed accurately and on time.

Requirements

  • High School or GED.
  • Minimum 1 year of experience as an administrative assistant.
  • Proficient in Microsoft Office Suite and working knowledge of office equipment (switchboard, facsimile, mail meter, etc.).
  • Must have or be able to obtain a TWIC card.
  • Ability to read, analyze, and interpret documents, manuals, reports, and correspondence.
  • Ability to communicate effectively, verbally and in writing, with customers and co-workers; ability to write correspondence and instructions, using exemplary grammatical and spelling skills.
  • Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals, and maintain effective working relationships with staff and customers.
  • Ability to manage multiple tasks, logistically organize and maintain many details, and meet deadlines.
  • Ability to work independently with general direction from supervisor.
  • Capable of reporting to work on time, prepared to perform duties of the position, and willingness to perform duties as workload necessitates.
  • Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations.
  • Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations.

Responsibilities

  • Greets and assists truck drivers as they arrive at the terminal for loading or unloading.
  • Receives and processes orders from truck drivers, entering them into the terminal's computer system.
  • Compiles necessary paperwork such as Material Safety Data Sheets (MSDS), certificates of analysis, or other required documentation.
  • Coordinates with terminal operators to fulfill orders, ensuring that the correct products are loaded onto the trucks.
  • Answers questions and addresses concerns from truck drivers regarding their orders, loading procedures, or any other inquiries.
  • Monitors the loading process to ensure efficiency and compliance with safety protocols.
  • Assists with paperwork and invoices, ensuring accurate documentation for each transaction.
  • Communicates with truck drivers regarding tank truck levels and any relevant information related to their shipments.
  • Provide back-up and relief for other positions as appropriate.
  • Maintain confidentiality of all corporate, personnel, and research matters.
  • Employee shall comply with applicable regulatory and company health, safety, environmental, and security requirements.
  • Employee is expected to complete required training promptly; perform duties in a safe and environmentally sound manner; and immediately report injuries/illnesses, environmental spills/releases, and any unsafe acts or conditions to supervision in support of continual improvement of The Company's health, safety, environmental, and security performance.
  • Other duties may be assigned as needed.
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